ProSource of Charlotte is a home improvement store for contractors, builders, installers, designers, and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. It is a very good company known for excellent customer service, great products, and competitive, wholesale pricing. The business houses everything needed in one location, offering the best products and materials, including carpet, hardwood, cabinets, and countertops. Reviews highlight that the sales representatives go above and beyond, providing service that is second to none. They are a real asset, working hard to find correct materials and often setting up options at different price points. The staff is customer-driven, with extensive industry knowledge and experience. They provide exceptional, personalized service from start to finish, guiding selections for kitchen and bathroom finishes to ensure high-quality options at the best pricing. They are professional, knowledgeable, efficient, and great at follow-up, making the experience seamless. Representatives are always available, quick to return messages, and help keep jobs on schedule with timely delivery. There are no reported warranty issues with materials purchased. Overall, for anyone planning home improvement projects, it is the place to stop by.
I worked with Marc Caraballo and the experience was a breeze. He was able to quickly assist with me ordering my needed supplies and helped me ensure I understood the process and had my installer set up for success.
May 2026
Phenomenal customer service and products. We highly, highly recommend ProSource and Vasquez Brother Flooring. Knowledgeable, professional, and accommodating with competitive pricing—can’t go wrong with these two companies!
May 2026
Mark was great to work with and extremely accommodating. He was very respectful and understanding of our needs.
