Public Storage in Charlotte offers free reservations with no commitment and an online eRental option to move in directly. The experience can be mixed, with some customers reporting wonderful and incredible service from helpful, polite, and sweet staff who take extra time to assist, navigate the app, explain operations, and help secure units. However, other customers report difficulties accessing their own unit at night. The business offers personal attention and aims to provide easy service for finding and updating accounts online.
TY WAS SO NICE AND PATIENT WITH ME . SHE EVEN TOOK MY BOXES TO THE CAR. THIS IS THE PLACE TO COME FOR YOUR MOVING NEEDS
August 2025
Really appreciate TY :) she’s was super sweet and took the time to show me where my unit was and how to get in ( using my phone) Very patient! Very kind!
August 2025
A wonderful experience. Ty took extra time to show me around, help navigate the app, and explain how their operation works. Ty was polite and most helpful. 5 stars indeed !!!!
