Public Storage in Charlotte offers free reservations with no commitment and an online eRental option to skip the counter. The business offers personal attention, and staff can be incredibly helpful, friendly, knowledgeable, and straightforward, helping to navigate reservations and find options to fit a budget. However, the storage place is described as kinda old and not the cleanest, leading to concerns about items. There were also instances where a lock and welcome package were not set out as promised with nobody present to help. Renting a truck can come with the first month free.
District manger Brenda called me to see how my stay was going, I have never stored at a site or been with a company that had leaders reaching out unless there was an issue. Public storage is onto something here and have gained a lifetime customer! Personalized welcomes……… 🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
March 2024
Tiffany at the front desk was incredibly helpful. She helped me navigate a new reservation and answered all my questions! The place was clean easy to navigate.
July 2023
Affordable, but the main gate is broken and stuck open. First feel as secure. Would recommend if they fix that issue
