Public Storage in Charlotte offers a convenient and customer-friendly storage experience. Reserving a storage unit is easy and commitment-free, with an online eRental option available for those who prefer a quick move-in. The facility is well-kept and clean, providing a pleasant environment for customers. The staff is noted for their helpfulness, particularly Misty and Kala, who received high praise for their professionalism and responsiveness. Many customers appreciated Misty’s assistance in addressing concerns and guiding them through the process of selecting the right storage unit. While the facility has only one elevator in operation, visitors are encouraged to be patient as they navigate the space. Overall, Public Storage stands out for its attentive service and commitment to customer satisfaction, making it a reliable choice for storage needs.
Misty is a great agent, very professional and responsive. Even walked back with me to the unit to help me address an access and cleanliness issue before I moved in.
September 2025
I use this place when i'm moved and had to put my things in storage before.I found my next location to move into.I will say in the inside building that only one elevator work.So be patient and wait, why everybody use the one elevator other than that.The facility is clean.Well, keptThe grounds are nice and the staff is okay.
August 2025
Misty and Kala were very helpful with getting my storage needs right. If you need a storage unit go see them.
