Public Storage in Charlotte offers convenient and flexible storage solutions with no-cost reservations and an online eRental option for quick access. The staff provides personal attention, with employees like Sallie and Alisa demonstrating kindness, patience, and thorough assistance. Customers appreciate the knowledgeable service and the friendly, helpful attitude of the team. The location is suitable for temporary needs, and the manager ensures expectations are met, creating a positive experience. While there was an occasional issue with rudeness from one staff member, overall, visitors find the staff attentive and accommodating. The facility's approachable and caring staff make it a recommended choice for storage needs in the neighborhood.
Sallie is very professional about her job, we had a good laugh while she was out by the units. She's very caring about her customers needs. We look forward to seeing her again
September 2025
Came in to see a unit for my sister who is moving in October. Sallie took me and showed me a 10x10 and waited till I figured out if the apartment will fit. She assured me the stuff would fit but I had to measure for myself. Keep smiling Ms. Sallie
September 2025
I was trying to call this location this morning but somehow got sent to the derita location. Manager there still was able to help answer my questions about moving out. Margie is great at her job and makes it seem like a pleasure to help me. Thanks so much!
