Walgreens, a popular pharmacy chain, has received mixed reviews from customers. While some customers praise the store's cleanliness, inventory, and friendly staff, others have had negative experiences with the pharmacy and inventory system. One customer was impressed by the helpfulness of a young woman working at the counter, who went out of her way to assist them, even though the store did not have the requested medication. However, the same customer was dissatisfied with the pharmacist, who made a "snide comment." Another customer faced issues with an online order, as the store was unable to fulfill the request. The customer was initially frustrated but commended the store manager for locating the item at another location and ensuring a successful purchase. Customers have also reported positive experiences, such as finding exclusive products and using the store's services, like the ibotta app and cash-loading for online apps. The store was described as clean, consistent, and well-stocked, with a friendly and polite cashier. One customer, in particular, was extremely impressed with the assistance provided by a pharmacy employee named Mission, who went above and beyond to resolve a complex issue with a prescription. Overall, Walgreens appears to offer a mixed experience, with both positive and negative reviews from customers. The store's cleanliness, inventory, and staff helpfulness seem to be the highlights, while the pharmacy and inventory system have room for improvement.
A 5 star for the young woman working the counter, I was sent there from the university area and even though they did not have the medication. Crazy!? She was extremely helpful and called around for me. The Pharmacist gets zero stars. She had to make a snide comment. Walgreens inventory system royally stinks.
February 2022
I’m not sure what I would have done it weren’t for a gentleman that works in the pharmacy. His name is Mission. I was so impressed with the way he handled a major issue I had with a prescription. Mission went above and beyond to help me settle a very confusing situation. He is a gem!
October 2021
Pharmacist Jen provides the best customer service I have ever experienced in a pharmacy! All staff is courteous and helpful, especially Bill.
