Rocky Mountain Chocolate Factory is located in the Charlotte International Airport between gates ABC and D. It is a great place to have a good snack, offering amazing and tasty chocolate. They have a wide selection, with so many options available including chocolates from the case, candy coated apples, walnut caramel apples, haystacks, and peanut butter sticks. The chocolate is described as phenomenal, really good, super delicious, creamy, and decent for an airport. The service experiences vary. Many customers report very friendly and delightful service, with team members greeted with a smile, a warm hello, and excellent customer service. These interactions are noted as generous and welcoming. However, other experiences mention poor customer service, describing a team member who was not welcoming and seemed unhappy. Some customers recommend buying chocolates from a local retailer for a souvenir instead of at this airport location.
I love this place but the hours online are definitely not correct. Idk what time it closes but I definitely isn’t open until 10pm like google says. Just walked 10 minutes to get here at 930pm and it has been closed.
August 2025
Came twice at the beginning and end of my trip to Charlotte and had the same cashier who had a great demeanor and sliced my apple with an apple slicer. Highly recommend!
July 2024
Located between gates ABC and D next to no boundaries Rocky Mountain chocolate factory has amazing chocolate. Their candy coated apples are phenomenal. Great place to have a good snack in the Charlotte international airport..
