Subaru South Charlotte Used Car Sales provides a most pleasant and great car buying experience, often described as the easiest and smoothest transaction customers have ever had. The process is consistently noted as laidback, with no pressure and friendly, helpful service. Staff members are fantastic to work with, answering all questions thoroughly and walking customers through the whole process. The team is eager to meet clients, working out numbers and providing quotes prior to a visit to ensure a smooth experience. The dealership itself has very clean and welcoming facilities. The sales process is efficient, with many customers reporting being in and out in just over an hour for a test drive and paperwork. The "sign and drive" portion is made lighthearted and easy, with every signature explained. Staff ensure vehicles are clean, detailed, and ready for delivery, even offering to deliver the car to a customer's driveway. The goal is to exceed expectations from the initial online inquiry through to driving off the lot, making it what a car buying experience should be like. Customers highly recommend shopping at this dealership for a new or used vehicle.
My wife and I had a great experience with Michael Bengtson at Subaru South Charlotte. It was time for a new vehicle and we went with the Outback Wilderness. Michael answered all of our questions and walked us through the whole process. There was never any pressure. Would highly recommend shopping here for your next car.
June 2024
Excellent service! Sean Macrone went above and beyond.
April 2024
Great experience at the branch over the weekend (March 2024). We worked with Sebastian from Columbia. Excellent service, polite, attentive and helped looked after our kids and our dogs while we considered our options. Would thoroughly recommend the branch and working with Sebastian
