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March 2024 by Carllie Akins
Whoever that woman is with the gold tooth needs to be fired!!! She literally told me I couldn’t get my package because she didn’t feel like looking for it. Like what do you even get paid to do? Obviously these people need jobs outside of customer service. Or maybe they should’ve made better choices in life so they wouldn’t be 40 working a job that they don’t enjoy! Fire the team and rehire some High school or college students since they seem to be the only ones who knows how to talk to people!!!!!!
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March 2024 by Greg Currie
This branch should be closed. Got worse service. Do not deliver to the right house. But they are a government outfit, so they can do what they want to without any repercussions.
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February 2024 by gerald springs
Why do this and the beatties Ford Rd. Location have phone numbers?,,,,, because no one ever answers the phone
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February 2024 by Kashandra Perry
They lady in there is really rude if they had a complaint number I’d call on here , if u hate ur job find another one
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January 2024 by Kristin H
rude rude rude, everyone
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January 2024 by Ellen Williams
I’m missing a package that says it was delivered to my mailbox. The online email form is not working and no one answers the phone, so I literally can’t get anyone to help me. Our entire neighborhood has issues with missing packages or getting someone else’s package. It’s constant. And when it happens no one at the post office will help. I never use usps to mail my packages but unfortunately I can’t control how packages are sent to me.
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October 2023 by Marcus Martin
This is the worst post office in Charlotte..BEWARE don’t go!!! Customer service is as worst as it gets!!!They need to close that MF down or get better employees!!
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October 2023 by Audrey Rorie
I ordered a package to be delivered to eleven240 Apts. The carrier said he delivered the package and he lied. Pay attention to what you are doing and stop putting people’s mail in the wrong mailbox!
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October 2023 by Ku v H mo ng
These workers aren't workers, but ppl who eat on the clock. They opened at 9Well supposed to and waiting here 30mins later AS IF we have time to waste.This isn't the first time that's happened. Its sad thr HIGHER up are NOT taking these reviews seriously. A WASTE OF $$
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October 2023 by Conchita S
Unbelievable, is all I can say. On second thought, I can say more. This location does not care whether you get your packages or not. They will be condescending to your face even though they people the one that messed up. How do you deliver a package to the wrong mailbox 5 different times. I mean unbelievable.
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July 2023 by Tati Giasson
Horrible customer service! I came in to OVERNIGHT a birthday card, I’m holding 2 envelopes asking what envelope is appropriate she hands me a form to fill out and quickly invites another customer to her service desk, I have more questions about the service, she responds with agitation acting as if I’m being rude and in this uncomfortable exchange she informs me that it might take up to 2 days to deliver, she can tell me for certain if I provide her with a zip code, OVERNIGHT SERVICE IS NOT AVAILABLE! You should have provided me with full service by asking for my zip code in the first place before servicing another customer and talking to me in an ugly manner as if I don’t deserve respect and am being rude by asking follow-up questions, why are you already servicing another client bf you could provide a full service to me??!! Who’s the rude one here??!!! This is not the first time I came to this store and got rude service and passive-aggressive behavior! You’re not doing me a favor, you’re in service business - provide a service! This type of service deters people from using your services, you are loosing customers! Post office in general stragglers with decent customer service as is, and I rather pay $10 more for dissent human interaction and superior customer service elsewhere, also on time delivery, and no missing packages! I don’t recommend Post Office for your shipping needs as the customer service is nonexistent, and more likely they will lose your package! ?
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May 2023 by Jeremy Dean
Good reliable works that know what they are doing. To many people are stubborn and lazy that I've seen go there when I go it's not that hard people to mail your items especially if it's not your first time in a post office don't be so ignorant and listen.
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April 2023 by Wilma M.
Would give zero if option was available. The entire staff has an attitude If you don't like your job, find something else, instead of taking it out on the customers
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March 2023 by Sydney Scott
I shipped a package to a friend on February 25th…it is March 19th and he STILL has not received it. Clerk did not give me a receipt or tracking number (she was rushing people through the line a HOUR before close…) and there is nothing they can do to assist me whatsoever. They told me to just “wait”.
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March 2023 by Takiara Richardson
Angela, Angela, Angela. She is a terrible person with a bad attitude before you can even reach the desk for service. She spoke to everyone with attitude including the elderly people. Other employees just sit and laugh and entertain her bull. She overcharged me as well and didn’t give me another option when I asked. $28 for a piece of paper to be overnighted within 3 days or so .That’s wayyy to much . I see others have complained about her months ago even a year ago. And she is still working at this location. Have reported her to the hire ups and all recently. She need to be fired immediately. I felt threatened and violated and so did others. The whole post office needs to new workers. Years up under their belt for the company doesn’t mean a thing. No wonder why this place has a low rating. Hire new employees and get rid of them all. Jesus Christ. Telling ppl that things are their problem. All they did was ask a question. Don’t go there for business everybody. I repeat !!!!! You have been warned.
