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March 2024 by Bryant Harris
My package was supposed to ship overnight and the package is still at the distribution center smh. I don't know why something isn't done yet seeing they have so many complaints and next time I will use fedex or ups
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March 2024 by Liz Benamara
I have lost the most import documents in one day! I sent it certified priority! These documents I can’t even get back without paying thousands of dollars and all everyone I’ve spoken to just tell me how sorry they are. I am devastated and I don’t know what to do. No one can help, no one cares… if there is a negative star there would be -100.
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February 2024 by Val Perry
My package has gone to this facility three times and sent out for delivery to an INCORRECT non-existent address per a USPS customer service rep three times. This center is run by a bunch of clowns who have no idea how to look up an address.
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February 2024 by J Ay
Where deliveries go to die. Excellent example as to why the government shouldn't run anything.My packages have a 90% chance they won't leave this place. Last time it ended up in Puerto Rico.PUERTO RICO!!!
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January 2024 by Travis Johnson
I have had 4 packages for my business totaling nearly $1,000 go missing. There is theft as this facility.
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December 2023 by Kelli B
Ordered something from California for my son for Christmas..it went from CA to NC in two days..then sat there until Christmas came and went at this point for over a week ..I called whoever I could..I begged can I just come get it myself as I only live 45 mins away..was just told it is being investigated and assured someone would get back with me in 2-3 days at the latest..well they lied..still no answer and my Christmas surprise ruined
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December 2023 by L J
Two packages sent 12/07/2023 from Idaho Falls, ID went to Boise, to N. Carolina sorting facility, to Mississippi, back to N. Carolina, back to Mississippi. They were only 3 hours away from their destinations when they were at N. Carolina sorting facility the first time they were there. Get it in gear N. Carolina.
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December 2023 by r j
Needs shut down. Every package that goes there never comes or takes 6 months. Wish they would stop sending my stuff there just cause it leaves Chicago go to Charlotte to come to columbus. Columbus is clearly closer to Chicago then Charlotte. Makes no sense.
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November 2023 by Courtney Sink
Most of my packages run through this facility and I’ve got no complaints. Appreciate the hard work from the workers, as this is a busy facility!
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October 2023 by Joseph Valdez
Personally had a great experience checked in at 7:00am loaded and out at 8:12am super attentive staff and courteous ??
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August 2023 by William ervin
No drop box or letter services here? Strange way to run a business… Government at its finest
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August 2023 by Vlad 702
This place is the worst. Apparently appointment time doesn't mean anything to these people here. Came here to unload hour and a half before my appointment time and was told to come back later. When i came back later about half an hour before appointment time they gave me a dock that was occupied. When I told them about it they blamed me for not knowing what I'm doing and said drivers that know "how it works" just pull in and get any available dock but there's a certain docks that you supposed to unload at, not all and they somehow expect me to know which docks are for unloading. Been waiting for almost 4 hours now.
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August 2023 by toastedtofu
They kept postponing the expected delivery date. Nice.
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July 2023 by Renyi Qu
They kept postponing the expected delivery date. Nice.
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February 2023 by Zach Dobbs
I bought a item off eBay that was suppose to come from MD to Charlotte where I live. Tracking says it went from MD to Raleigh, then to this location in Charlotte, which only then needed to travel 7 miles to my home. Instead they sent it to PA where it is just sitting there in another distribution center. Haha what a joke. May never see that item. You think people would just do there jobs. I feel like since Covid work ethic has disappeared entirely.
