United States Postal Service
USPS,
Post OfficesHours:
8326 Pineville-Matthews Rd Suite 407, Charlotte NC 28226 Hours
About United States Postal Service
The United States Postal Service location on Pineville Matthews Road provides reliable mail and package delivery. Customer experiences at this Post Office vary. Many reviews highlight excellent and courteous service, with staff described as helpful, understanding, and going above and beyond to resolve issues like incorrect deliveries. They are noted for explaining shipping options and charges clearly. The self-serve kiosk is also mentioned as a wonderful and convenient feature for simpler needs. However, some experiences at the in-person window were frustrating, citing instances where postal workers did not listen, leading to incorrect information and pricing. Despite this, the location is praised for its efficient lines and easy parking. Overall, it is a facility committed to processing and delivering mail, with many customers reporting positive interactions and planning to return.
Most Recent Reviews
June 2025
The employees at this branch are the absolute best. They are kind, patient, polite, knowledgeable and the line moves like greased lightning. They should be recognized for their excellent customer service.
June 2025
3pm on a Thursday, no wait, very friendly staff, super easy in and out package drop off!
January 2025
An excellent customer service I did receive from Dolores today! I will definitely be coming back to this USPS location again!
More Comments(83)
Nearest USPS Stores
- Charlotte, North Carolina
