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“Tyesha is the best! I use this post office a couple times every week and she’s always so helpful, kind, and enjoyable to talk with. Always a great experience here.”
9:30AM - 5PM
3202 Wilkinson Blvd C3B, Charlotte
Post Offices
“I was a USPS regular here before my work location moved and I used to go by here every day. Anna at the counter is always there and she is such a kind lady! She’s also very efficient and the line never takes too long whenever she’s in charge”
8:30AM - 5PM
4325 E W.T. Harris Blvd, Charlotte
Post Offices
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
10AM - 4PM
3720 N Tryon St Ste 113, Charlotte
Post Offices
“Update: We got it, I’m not sure what went on but we got it 4 days later than when it was “Delivered”.
This isn’t a review about the service by the Helpful and really nice lady who man’s the front of this post office. I’m leaving a 1 Star because I ordered something for my wife through USPS and it said “Delivered” but it wasn’t. I put in a request “Missing Mail” request, which takes forever to get to and they sent an automated message saying “It’s already delivered”. Well, obviously it’s not and I wouldn’t leave this review if it had been. I spent over $100 for these shoes for my wife, and I haven’t gotten them nor compensation from USPS.”
“I had the pleasure of having Ms. Veronica assist me. I was greeted right away and she provided great service when helped. She was very patient and friendly. I appreciate the customer service provided.”
“Went in there today to buy some stamps. The staff was very friendly and helped me out with everything I needed. Will go again to buy stamps and send some postcards :)Good to know they only take cash!!”
“Darcy is the kindest most professional postal worker I have ever encountered. She assisted me in getting my passport. It was a heavy walk-in day and she was on her own so the appointments were getting pushed back.
She helped each of us with the same undivided attention and never appeared overwhelmed. She was just kind and helpful. She created a sense of patience for all of us while we waited. You can sense that she really wants to help others. She helped her coworker with the customer line and was able to multitask to keep things moving while others took their lunch breaks. She wouldn’t take her own lunch break until the passport appointments were caught up and agreed to stay later to assist a newer employee close.
Everyone should show up for others like Darcy.
The post office itself is nice, parking is limited. I do recommend getting an appointment for your passport. The process itself is quick!”
“The staff is amazing. What I don't like is that they lock the doors so you can't access the self-service areas. Having to wait until 9 am on Saturday and not having access at all on Sunday is not customer friendly. Other locations leave the doors unlocked so you can mail packages, buy stamps, and check PO boxes at almost any time.”
“I had an outstanding experience at this place. When I entered, there was no staff available at the window for service. Initially, I didn't notice the bell, but a kind gentleman helped me locate it and ring it. Then, Mr. Nicholas Bullock assisted me with my mail, which included two return shipments. He displayed exceptional patience, attentiveness, and guided me on how to track my forwarded and returned mails. Unfortunately, I forgot my physical cards today, and despite attempting to pay with Apple Pay more than three times, we encountered difficulties. However, Mr. Bullock diligently worked to find alternative payment solutions. Fortunately, another gentleman Mr. Makwana overheard my predicament and graciously offered to pay with his card, allowing me to transfer the amount to him using my phone. Their assistance truly made my day.”
2 - 5PM 9:30 - 11:30AM
7400 Old Mt Holly Rd, Charlotte
Post Offices
“This is the best kept secret and small. Very nice people that work at this location. All my packages arrived earlier than expected and they made it!! I will always come here! You should too!”
“I had no idea there was a post office right here! Not just accessible, but with so many convenient services... thorough care, responsive, and with a smile. I'm so appreciative.”
“This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!”
“Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around”
8:30AM - 5PM
1820 Harris Houston Rd, Charlotte
Post Offices
“I would like to give a review and appreciation for Tyler P, JAE, Jordan and DENEE. I am in a new apartment community and since I've been here, I've been having issues with getting my mail and Amazon packages. For some strange reason Amazon is using USPS to deliver packages over here. The problem is I'm not getting the packages because of the address, not being in your system or something like that. It's been very frustrating and I pay a lot of money for rent so I should be able to have all the services I'm supposed to have. But during the process today I came in to get a 45 pound package. First of all I have no business trying to lift or carry a package that big. Thankfully when I came in there Jordan helped track the package down because it was unclear where it was left in the facility. She was able to find it and Tyler P just so happened to be there and helped load the package in my vehicle. I also want to think JAE because she's the one that asked Jordan to help because she had a line of people. And I want to thank DENEE because she is the one working with my apartment managers to resolve the Mail issues. No one should ever have to worry about Mail or packages these days. But I understand things happen but I hope they get it together cause this is unacceptable. The other recommendation is this area area code 28262, there needs to be another post office. Your post office is too busy and has to help way too many people. All the taxes and money generated in North Carolina, there's no excuse why we should be lacking in services. Also, if you're having problems keeping employees you may want to consider learning how to treat employees and or increasing the pay. Times are hard out here and people just are not willing to work like Hebrew slaves. I just hope things get better cause this world is in chaos right now but if we started in our communities, we can make a difference so I wish you all the best and I appreciate Tyler P, Jordan, JAE, and DENEE for being such great employees and doing the best they can. Treat them well and give them a bonus especially Tyler P because I know he works hard. I have seen him out here on his routes and he is very helpful. So treat him Well.”
“Hubby and I had to send off large packages before flying out. We pulled up the nearest USPS and this one came up. When we arrived, the clerk Ms.FELICIA was pleasant,patient and very helpful. We were not sure why this location received such low ratings.
The building was clean and organized. Ms.Felicia was professional and very personable.This was the most remarkable customer service and true example of the Carolinas southern hospitality!!
We truly appreciate all you do Ms.Felicia!!!”
“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”
“The women who work here are always knowledgeable, fast and friendly! I am so happy with purchasing a PO Box here in reliable and warm hands! Give this post office a raise all around! They stand out compared to any of the others in the area.”
10AM - 4PM
2127 Beatties Ford Rd B, Charlotte
Post Offices
“I'm actually a mail carrier in South Carolina currently about to relocate to the area and these reviews are troublesome wasn't gonna pick this office as my first choice but I see my services are needed here to everyone reading these comments hopefully I can get in here and help turn these bad reviews to the greatest reviews possible on behalf of the USPS I'm apologizing for the bad experiences you guys have been thru and hope to see you all very soon”
“It's the post office, so some expectations should be managed in what to expect. But that said, I've been in here a half dozen times over the last few weeks and the two ladies who work there are a delight. Really like going here, if I have to go to a post office.”
“I don't know why this post office has such low reviews, every time I come here it is super quick, efficient and hassle free. The postal people are always super nice, and working with Alexis today was an absolute delight!”
“First time ever having a positive experience at a post office, let alone being wowed! These ladies are soooo friendly & helpful. Would drive out of my way to go to this location. :)”
“I have been using this location since the one on golflink closed , I’m there every other day dropping off my stuff from Poshmark sells, everyone is so nice and great service , it was a bit crazy the last few weeks since it was getting close to Christmas, but overall never have had a bad experience and very happy how things are handled here”
“I had a great experience with Charisse Gunn supervisor I called in with questions about deliveries and she was kind pleasant and very helpful I know how stressful her job is but she was first class professional Thank you again Charisse!”
“Idk how this location has such a low rating. It was great. Not busy AT ALL on a Friday afternoon. Person at the counter was very calm and friendly. Really easy to drop my package off for shipping. Even the box I needed was much cheaper than UPS and FedEx combined. Worst thing about this place is the literal location. It's at a very...not great intersection, weird turn into the parking lot. Would 100% come back”
10:30AM - 5PM
3717 Eastway Dr, Charlotte
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“I visited this USPS Office yesterday in search of missing mail. For such a big place, the staff from the front desk to the supervisors were very kind and helpful in their search for my missing mail. Even though they didn't find it, I was referred to other resources to aid in my search. Thank you guys for being so good. ??”
9AM - 5PM
1820 W Pointe Dr a, Charlotte
Post Offices
“Got a little worried reading other reviews, but my personal experience was great package arrived there last night and has already been delivered to my local distribution center never have had a package shipped out that fast”
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“I live halfway between this location and the one at 819 Wendover. I'm definitely sticking to this location from now on! The staff here is much friendlier and professional and the office itself is cleaner and more updated. I have an online business and am always anxious about how packages are handled at the post office because that's part of the customer's experience, so my mind is at ease now. Kelly is so wonderful here.
*NOTE ON PARKING: you can park anywhere that says 1233 The Plaza. I haven't had an issue so far, but there is also street parking. It just looks confusing because it's used as an after hours parking lot for surrounding businesses, and that's when it becomes paid parking. If you're here during the day to use the post office though, you're good!”