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“I’ve had such a great experience at Cannon USPS! I’ve never had to wait in line here, and the service has always been friendly and efficient. Syntheia went the extra mile to help me save money on shipping by finding a smaller box that worked perfectly. I really appreciated her taking the time to help me instead of just charging me more. Great customer service!”
8:30AM - 5PM
4325 E W.T. Harris Blvd, Charlotte
Post Offices
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
“I had the pleasure of having Ms. Veronica assist me. I was greeted right away and she provided great service when helped. She was very patient and friendly. I appreciate the customer service provided.”
“I had a great walk-in passport experience here. The walk in hours are from 9:00-9:30, but they continued to serve walk-ins past that time as they were able. I got there early (around 8:45), and I was seen by 9:20. The ladies here are very kind and thorough. Be prepared to wait in line, but they'll make sure you get what you need!”
9:30AM - 5PM
3202 Wilkinson Blvd C3B, Charlotte
Post Offices
“I was a USPS regular here before my work location moved and I used to go by here every day. Anna at the counter is always there and she is such a kind lady! She’s also very efficient and the line never takes too long whenever she’s in charge”
10AM - 4PM
3720 N Tryon St Ste 113, Charlotte
Post Offices
“Update: We got it, I’m not sure what went on but we got it 4 days later than when it was “Delivered”.
This isn’t a review about the service by the Helpful and really nice lady who man’s the front of this post office. I’m leaving a 1 Star because I ordered something for my wife through USPS and it said “Delivered” but it wasn’t. I put in a request “Missing Mail” request, which takes forever to get to and they sent an automated message saying “It’s already delivered”. Well, obviously it’s not and I wouldn’t leave this review if it had been. I spent over $100 for these shoes for my wife, and I haven’t gotten them nor compensation from USPS.”
“I’m writing this July 29 at 9:30 in the morning I do not know her name but there was a beautiful woman that helped me out and it was a 10 second interaction but the way she was so welcoming And sweet, I loved her!!!”
“This is honestly pretty cool. You get an email when your package is ready and then just go to the locker, grab your stuff and you’re good to go. Super easy, super convenient, and no hassle”
2 - 5PM 9:30 - 11:30AM
7400 Old Mt Holly Road, Paw Creek
Post Offices
“This is the best kept secret and small. Very nice people that work at this location. All my packages arrived earlier than expected and they made it!! I will always come here! You should too!”
“Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around”
“I had no idea there was a post office right here! Not just accessible, but with so many convenient services... thorough care, responsive, and with a smile. I'm so appreciative.”
“This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!”
8:30AM - 5PM
1820 Harris Houston Rd, Charlotte
Post Offices
“I would like to give a review and appreciation for Tyler P, JAE, Jordan and DENEE. I am in a new apartment community and since I've been here, I've been having issues with getting my mail and Amazon packages. For some strange reason Amazon is using USPS to deliver packages over here. The problem is I'm not getting the packages because of the address, not being in your system or something like that. It's been very frustrating and I pay a lot of money for rent so I should be able to have all the services I'm supposed to have. But during the process today I came in to get a 45 pound package. First of all I have no business trying to lift or carry a package that big. Thankfully when I came in there Jordan helped track the package down because it was unclear where it was left in the facility. She was able to find it and Tyler P just so happened to be there and helped load the package in my vehicle. I also want to think JAE because she's the one that asked Jordan to help because she had a line of people. And I want to thank DENEE because she is the one working with my apartment managers to resolve the Mail issues. No one should ever have to worry about Mail or packages these days. But I understand things happen but I hope they get it together cause this is unacceptable. The other recommendation is this area area code 28262, there needs to be another post office. Your post office is too busy and has to help way too many people. All the taxes and money generated in North Carolina, there's no excuse why we should be lacking in services. Also, if you're having problems keeping employees you may want to consider learning how to treat employees and or increasing the pay. Times are hard out here and people just are not willing to work like Hebrew slaves. I just hope things get better cause this world is in chaos right now but if we started in our communities, we can make a difference so I wish you all the best and I appreciate Tyler P, Jordan, JAE, and DENEE for being such great employees and doing the best they can. Treat them well and give them a bonus especially Tyler P because I know he works hard. I have seen him out here on his routes and he is very helpful. So treat him Well.”
“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”
“Excellent lovely customer service.
The lady in the front desk is absolutely amazing I’ll add her name later take time to explain and teach you .
Soft spoken and sweet.”
“The women who work here are always knowledgeable, fast and friendly! I am so happy with purchasing a PO Box here in reliable and warm hands! Give this post office a raise all around! They stand out compared to any of the others in the area.”
10AM - 4PM
2127 Beatties Ford Rd B, Charlotte
Post Offices
“I'm actually a mail carrier in South Carolina currently about to relocate to the area and these reviews are troublesome wasn't gonna pick this office as my first choice but I see my services are needed here to everyone reading these comments hopefully I can get in here and help turn these bad reviews to the greatest reviews possible on behalf of the USPS I'm apologizing for the bad experiences you guys have been thru and hope to see you all very soon”
“It's the post office, so some expectations should be managed in what to expect. But that said, I've been in here a half dozen times over the last few weeks and the two ladies who work there are a delight. Really like going here, if I have to go to a post office.”
“I don't know why this post office has such low reviews, every time I come here it is super quick, efficient and hassle free. The postal people are always super nice, and working with Alexis today was an absolute delight!”
8:30AM - 5PM
6700 North Tryon Street, Charlotte
Post Offices
“First time ever having a positive experience at a post office, let alone being wowed! These ladies are soooo friendly & helpful. Would drive out of my way to go to this location. :)”
10:30AM - 5PM
3717 Eastway Dr, Charlotte
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“I have been using this location since the one on golflink closed , I’m there every other day dropping off my stuff from Poshmark sells, everyone is so nice and great service , it was a bit crazy the last few weeks since it was getting close to Christmas, but overall never have had a bad experience and very happy how things are handled here”
“I had a great experience with Charisse Gunn supervisor I called in with questions about deliveries and she was kind pleasant and very helpful I know how stressful her job is but she was first class professional Thank you again Charisse!”
“I see a lot of negative comments, but my experience with this location was drastically different. I recently moved into the area and the cluster mailbox key was never given to me by the last owner. The post office staff set up a lock replacement, held all my mail. And they were courteous, professional, and a pleasure to deal with.
Might be new staff. or more training. No idea. But whatever they are doing, please keep doing that.”
9AM - 5PM
1820 West Pointe Dr a, Charlotte
Post Offices
“Got a little worried reading other reviews, but my personal experience was great package arrived there last night and has already been delivered to my local distribution center never have had a package shipped out that fast”
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“Kelly is AMAZING!! She is efficient, quick, incredibly polite, professional and extremely friendly. Her positive attitude is infectious and a rarity in any business. This location is always clean, organized, and walkable - bikeable. Kelly is a gem and I'm so happy she's at my local post office in Plaza Midwood!”