Post Offices in Charlotte, NC
30 locations found near Charlotte
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Post Offices
Post Offices
“Always super helpful, I typically only come out on a Saturdays and they can get quite busy. Despite the potential for being overwhelmed, I'm always greeted with a smile and efficiency.”
Post Offices
“I walked-in to this office for my finger printing at 10:10 and left at 10:40. A nice friendly white lady met me at the entrance and quickly navigated me to their waiting area. After around 5-10 minutes a nice friendly black lady approached me. The process itself took only a couple of minutes.To sum up, my experiencevhere was extreamly positive.”
Post Offices
“I had excellent service here. Post that says "place is sketchy" makes me think that person isn't comfortable around working-class people! There is a 7-Eleven next door, but that establishment mainly had folks getting gas. Post officer greeted me when I walked in and was upfront about what stamps were available. She even helped me decide on stamps given that the ones I wanted, Edmonia Lewis, had sold out twice already. Also it is easy to access the parking lot from either side of the street. Did I mention that there was no lines?”
Post Offices
“The service was wonderful. I received all my packages in a timely manner. The owner went out of her way to make sure I received everything I ordered. Definitely will be using this service again!”
Post Offices
“My priority 1-day package was delivered to the wrong address and a woman named Reginea(sp?) took the time to go to the wrong address, get the package and bring it back to me. I would give this young woman a raise. Above and beyond to care for me. I thought it was lost for good. So thankful ”
Post Offices
“Went in there today to buy some stamps. The staff was very friendly and helped me out with everything I needed. Will go again to buy stamps and send some postcards :)Good to know they only take cash!!”
Post Offices
“Busy location on a busy road, they have full service here though no automated weighing/vending machine in the lobby. Expect there to be a queue during the busier hours (Monday mornings and late Fridays). Sometimes they have enough clerks working and sometimes they do not.You can expect someone nearby to be asking for money. Just walk past them.”
Post Offices
“I had an outstanding experience at this place. When I entered, there was no staff available at the window for service. Initially, I didn't notice the bell, but a kind gentleman helped me locate it and ring it. Then, Mr. Nicholas Bullock assisted me with my mail, which included two return shipments. He displayed exceptional patience, attentiveness, and guided me on how to track my forwarded and returned mails. Unfortunately, I forgot my physical cards today, and despite attempting to pay with Apple Pay more than three times, we encountered difficulties. However, Mr. Bullock diligently worked to find alternative payment solutions. Fortunately, another gentleman Mr. Makwana overheard my predicament and graciously offered to pay with his card, allowing me to transfer the amount to him using my phone. Their assistance truly made my day.”
Post Offices
“This is the best kept secret and small. Very nice people that work at this location. All my packages arrived earlier than expected and they made it!! I will always come here! You should too!”
Post Offices
“Update: changed review from 1 to 4 stars. They have since updated the hours on the website. Thank you!They were listed as “open” online, but when I arrived, there was a small note written in pen that they are closed daily from 12-1 for lunch. I was in the parking lot for only 5 minutes and saw 4 other people walk in and immediately walk out. Please list this on your website if these are your hours.”
Post Offices
“I come here all the time and every time the ladies say hello how you doing thank you for waiting and I appreciate that so people please stop giving them a 3.6 they deserve a five it's only two of them and there's only two spaces come on give the ladies a break they can only do but so much they can only work in the space that they were allotted.”
Post Offices
“First time at this location and the two ladies (Clerk #s 06 and 32) that helped me with my multiple orders were terrific. Quick, efficient, professional and very patient with my many questions. Genuinely lovely individuals and by far my best post office experience.”
Post Offices
“Not sure why this place has mostly terrible reviews. I'm always helped by a professional man and haven't had any problems with service in the past. Lines aren't bad most of the time and they get the job done!”
Post Offices
“I usually drop off packages at self service or at the counter, but I needed to mail a passport application. Something caught in my throat, & I started coughing. I believe her name was Lauren, the USPS worker who was helping me with expedited shipping. She calmly handed me a bottle of water from a 6 pack at her desk, let me catch my breath & went back to helping me. She was very sweet to my daughter as well. Great service, with a smile & no judgment for coughing (coming out of the past 3yrs when you'd feel like a leper if you coughed in public).”
Post Offices
“Although this post office is woefully understaffed, the people are quite efficient and helpful. I had mistakenly sent a package to my old box that had been closed but Kay was able to intercept it for me. Thank you for a great experience!”
Open 24 hours
526 S Church St, Charlotte
Post Offices
Post Offices
“I received very excellent service at this location. I had a package that was about to be returned to sender, that I was worried was not going to make it to me. I was helped at the front desk by a very kind person and my issue was solved that morning.”
Post Offices
“I use this USPS location fairly frequently and the two gentlemen I often see working are great! Can you please, however, post your lunch hour on Google Maps? It was raining today and I tried calling to confirm someone would be there (the number listed is a corporate number of course, so I wasn't able to reach anyone) and when I arrived sure enough - lunch break :( PLEASE add those to your Google Maps to properly reflect your operating hours.”
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
Post Offices
“The customer service here is amazing! I was in line when I noticed a lady struggling to communicate due to a language barrier. Before I could help, the employee (Luther) saw that she was having trouble and was sweet, patient and helpful. It was really nice to see this kindness in the world. I loved this team ❤️”
Post Offices
“Have been dealing with this USPS station for many years and always find them helpful, responsive, and kind. All of my carriers are good people who are doing a challenging and potentially dangerous job. Many thanks!”
Post Offices
“I'm actually a mail carrier in South Carolina currently about to relocate to the area and these reviews are troublesome wasn't gonna pick this office as my first choice but I see my services are needed here to everyone reading these comments hopefully I can get in here and help turn these bad reviews to the greatest reviews possible on behalf of the USPS I'm apologizing for the bad experiences you guys have been thru and hope to see you all very soon”
Post Offices
“I was a truck driver coming to pick up going to Chicago.I must say, there was an amazing employee here named NATASHA. One of the sweetest, most accommodating people I've ever had the pleasure of meeting in this job. Not only extremely professional, but amazing at her job.People this nice are a rarity in this line of work. If someone in management sees this, PLEASE reward this employee somehow. Natasha is what every employee should be when it comes to interacting with people she works with.I never leave reviews unless it's special, and this person made my tired day very special.”
Post Offices
“Not sure if things have changed, I recently came here for a simple change of address and worked with a Ms. Laurie on Thursday at about 9:10am and she was great!!! She apologized for the wait, smiled and asked how I am doing. She showed great customer service kindness and professionalism. The wait was a little long and I wish they had more employees in the front but besides that. My time here went well.”
Post Offices
“Maya, who works out of the Ballantyne USPS office, delivered a box to my home today. I just want everyone to know what a wonderful,pleasant young lady she is. Ballantyne USPS office is lucky to have her in your employment. Please give her my message. She is the Best !! Thank you Maya for your great service. She is a 5 STAR !!”
Post Offices
“I would like to personally thank Michael , he has done an outstanding job of having a great attitude with excellent customer service . Due to Mail being held at post office bc of certain APARTMENTS COMPLEX that are not in compliance with Mail being able to be delivered to residents . Keep up the good work ?”
Post Offices
“I left my house with the intent of using the kiosk to ship a package. When I arrived at the post office, the kiosk was down for repair, so I went to stand in line. As I was in line, one of the counter employees was giving what I thought was helpful information to customers in line, but her tone was very unpleasant. For example, she spotted someone in line with an overnight package and let them know that it was too late for next day delivery. Again, it was good information, but the delivery was like, "Hey! You with the overnight package. It's too late for that. You're going to have to do something else."What happened next should have been telling to me. When the lady in front of me got to be next in line, she turned and said to me, "If SHE becomes available first, you can go ahead of me. I will wait on a different employee to help me. I have been here before."Well sure enough, SHE became available first and I went up to the counter. SHE is Felicia. She proceeded to scold me for not having my labels filled out. She was correct. The labels were not filled out. I apologized and let her know that I had intended to use the kiosk, but it was down. She accurately informed me in her signature tone, "It's different over here. This is not kiosk." I wholeheartedly agreed.She told me to go fill out my labels and come back with the package. Then it hit me. Felicia has made such a name for herself that people (like the lady who was in front of me in line) will wait extra time just to avoid her. After one experience with Felicia, I became one of those people.I went back over to the kiosk area where Tanya, another USPS employee was wrapping up the repair. I decided to wait for the kiosk to come back on line. It took a few minutes, but during that time Tanya was nice enough to listen to me and even apologize for my experience at the counter. As part of her testing the kiosk to make sure it was running properly, she walked me through the kiosk process to ship my package. I had used the kiosk many times before, but it was nice of her to go out of her way to be so helpful.Felicia - 2 stars for knowing her job, but making customers decide never to stand across the counter from her again.Tanya - 5 stars for knowing her job and making this customer hope that every experience could be like the one she provided.”
Post Offices
“Good reliable works that know what they are doing. To many people are stubborn and lazy that I've seen go there when I go it's not that hard people to mail your items especially if it's not your first time in a post office don't be so ignorant and listen.”
Post Offices
“My experience with this location was nothing but positive! My local carrier was helpful and provided me all the info I needed to obtain my package directly in hand from the counter before I headed out of town. The counter agent was pleasant and diligent in locating my package through the sorting in the back after providing her all the info she requested.Thank you to you both, and Happy Holidays! ☺️”
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“I cannot say enough good about this post office, I drive a long way to get to this post office but it saves me time once I get there. Tyesha is the attendant at this station and she is smart and knowledgeable and will always advise you on the best, fastest, or least expensive way to mail your packages. At Easter she actually helped me mail baskets to my grandchildren across the country and knew exactly the packaging I should use. All the little pieces arrived in tact! I was very grateful. When I need help mailing a package, this location is always my first choice.”