Great Smokies Inn is a great place to stay, with rooms that are always clean, nice, and smell nice. The staff is awesome, very accommodating, and makes check-in an enjoyable experience. Guests have always felt safe staying there. The establishment is run very well. It is pet friendly with a pet fee. The reception area is beautiful. Its location is very easy for walkability, close to shops, restaurants, walking trails, and breakfast. The nearby landscape is beautiful, especially in the fall, providing a perfect atmosphere. While it does not offer a standard free breakfast, there are many restaurants nearby.
So my wife had a family emergency and the manager was magnificent in regards to accommodating the change. When people matter over money, it makes for repeat business. Thank you so much for your understanding and compassion.
October 2026
Rooms were clean but old. Also there were gnats in the room. At one point we killed over 15.
February 2026
This hotel surpassed my expectations, extremely clean, extra helpful and friendly staff, great location, quiet, and the bed was surprisingly VERY comfortable. Such a great hotel, highly recommend, if we return to cherokee, we'll definitely be back!!
