“Was tent camping and needed firewood well our young salesman helped make sure we had everything we needed. He even sold us stuff to make our camp fire change colors”
“This isn’t a super big store, but has a great variety of different products. I came in here looking for adhesive to re-bond a shoe sole, and they had exactly what I was looking for and more. Their selection is really good and service is helpful and friendly.”
“One of the only time they actually had what I needed and it was in a pinch. It was just a dog collar but we were going to visit our daughter and need to get it close and fast. She can't get in and out of the house without it. Rfdi automatic doggie door”
“Staff are friendly. They have always helped me locate or direct me to where I need. The store is much larger than it looks on the outside.You can find almost anything related a home here. My hardware store of choice. Take your business to Oxford's Hardware supporting local business.The picture is one side of the building.”
“This hardware store is attached to the Exxon convenience store. The ceilings have galvanized tin panels and look really nice. Its rural location is nice and saves a trip to Lowe’s.”
“The store has a lot of stuff that one might need when maintaining their home and garden, and some very nice and professional staff but many not so helpful ones too. However, sometimes you get unlucky, and find there are more staff in the break room than on the shop floor. The store is often poorly organized, especially in Tiling where the numbers on the examples hung on the wall do not appear on the shelves. It can be very frustrating, and this has happened on many occasions, you are looking for a staff member, but the intercom is calling them ALL into the office (please do not do this while your store is open to the public). How is a shop supposed to function if no one is present. I think Lowes problems are not the staff, but mabye the management and maybe even above the store level. Staff seem undermotivated and poorly trained. The website is terrible and has bugs on the User Account features, the number of operators available to take calls on the phone at Lowes customer services (not the store but the chain as a whole) is a joke (on hold for an hour and still no pick up) as is their telelpone maze. All in all it gives the impression of a company that does not care about the humble shopper to spends a lot of money in this chain and I mean a lot. As of 2026 things seemed to have gotten much better on the customer services front”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.