Ace Hardware in Arcadia is a friendly, local store that is part of a global chain of over 5,000 Ace stores. It is known for helping neighbors by offering personal service and quality products. Customers appreciate the wide selection of essential household items, including large drain pipes and various sizes of fittings, often available in stock. The staff are described as helpful, pleasant, and knowledgeable, always ready to assist with finding the right products or making suggestions. Many reviews highlight positive experiences with the staff, especially in the parts department, where staff are recognized for their expertise. Customers also value the convenience of shopping locally, even if prices are not always compared to larger stores. However, some mention issues with the rewards card system, which is outdated and can be frustrating when trying to use points. Despite this, the overall atmosphere is positive, with many customers noting that the staff are friendly and the store is well-stocked with items needed for household maintenance and home improvement projects. New residents particularly appreciate the store’s proximity and helpful staff, making it their go-to place for hardware needs. Overall, Ace Hardware in Arcadia is seen as a helpful, knowledgeable, and community-focused store.
Very knowledgeable people selling good quality products at a reasonable price. Can’t beat that
May 2024
As well as customer service, they have excellent quality in everything a customer is looking for in their store and, above all, with service in very polite languages and with experience in everything in their workplace.
December 2023
VERY helpful and friendly! They have EVERYTHING here!
