Pet Supermarket is a large chain with over 200 stores offering more than 8,000 pet care products, including food, toys, treats, accessories, and fashion. Services include grooming, self-serve dog wash stations, and VIP Petcare clinics in select locations, with carry-out service at all stores. The store works with local organizations on adoption and animal welfare events. Customers find the store very clean, well-organized, and well-stocked. The self-serve dog wash is noted as a great, affordable service. Staff are consistently described as super friendly, polite, and helpful. However, some customers sense the employees don't really want to work there and are otherwise quiet, wishing for more visible animal expertise. A specific recurring issue is that feeder fish are frequently unavailable due to tank maintenance, which happens way too frequently. Despite this, many consider it their favorite pet store, praising its good selection of supplies.
Olivia is incredibly helpful, professional and knowledgeable. She made solid recommendations, and saved me time and money. Certainly an asset to both this company and any dog owner
February 2026
I would like to recommend Olivia one of the staff she is amazing and she gives very useful information 💓❤️😊 really appreciate her and every staff member 🙏 thank y'all so much 💖 Olivia deserves a raise 😊😊💖💖
January 2026
Five beautiful stars, the staff is super friendly. As a tank-aholic I've never had one bad fish out of the dozens ive ordered. Sarah has went above and beyond for me and helped me special order a fish. Couldn't be happier, and can't recommend it enough!
