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“I was looking for dog kennel extension panels and called this store when the true value site said they may possibly carry them. They didn’t have them but Randy immediately said he’d call another store he thought had them and call me right back. In less than 5 minutes he called back and had arranged to get them to his store for us. A few days later, I called and spoke to an associate to say we were coming to pick them up in an hour. A minute later my phone rang - it was Randy! He said he’d heard I called, wanted to tell me they were close to closing time (it was a Saturday) and did I want to make arrangements to pay and then pick them up. So kind, so helpful, so easy! Would absolutely visit them again and give them any & all business. Shop local! Thanks, Randy :)”
“I can not say enough good things about this business. Rodney and the staff always come through above and beyond. I ordered lumber from my local big box store in Sept of 2018. I was surprised to have to order it from a large store with an extensive lumber yard. I waited and called several times expecting to pick it up any week now. The weeks turned into months and by November I canceled the order. I walked into Sampson Building Supply on a Monday ordered the same lumber from them and it was delivered to me on Thursday the same week. And they also saved me $40 off the price from Big box store. Time after time again this is the level of awesome performance SBS delivers. The only thing that I regret from shopping at SBS is that they do not carry all the products that I frequently use. 5 stars all the way!”
“This store has the best customer service in the area. The manager, the associates are great!!! I stop here from propane every week, the team work is excelent!! The prices are great!!!”
“Absolutely wonderful store and staff. When I went in I was geated by a lady named Heather (?) that was the greatest. She answered everyone my questions assisted other people and was a great help to all of us. The store itself is clean and has a welcoming atmosphere. Definitely going back as soon as my husband decides that he needs to break something else . LoL.”
“We had to bring something back to the store what I thought would be a big hassle was not because of Victoria she was pleasant and helpful and we truly are thankful”
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“There was a gentleman who saw me looking confused and helped me find the mesh screen for the door. Great customer service cause he had to locate the only 2 left in the store.”