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February 2024 by NC Forestry, Landscaping
Great team!
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December 2023 by Joseph M
First if I could give them 10 stars I would! I am an average homeowner not the usual professional tree, or lawn company. Today 11/29/2023 I spoke with Dona on the phone she advised me they had a new bar and chain for my STIHL chainsaw in stock! (That I have been looking for)I purchased it, later that afternoon I went back because STIHL NOT anyone at STI had the chain part wrong! I spoke with Greg, Preston, Dona(who remembered my name 5 hours later), and two other employees (technicians sorry I forgot your names). Everyone in this store was so willing to help try and solve this manufacturers issue! After about an hour STI brilliant staff was able to figure out the part issue (bar/chain)..Thank you guys so much!You guys have a customer for life.Joe
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November 2023 by Randall Spear
I'm giving these guys 3 stars because they are helpful as far as there sales goes but services is where they got 1 star. I brought my leaf blower to them because they are a Echo dealer and close to my work they charged 47.00 dollars to look at it . then told me the problem and said 293.00 more to repair it . So all together it would have been almost 350.00 for 225.00 had blower . REALLY , REALLY . So I called Riddle tractor who also carries echo and told them my problem and they told me to order the part that was 14.75 on Amazon watch a you tube video and only took me 1 hour to fix that was disassemble and reassemble so 1 hour labor and 15.00 dollar part , Riddle sales farm equipment that we have bought for years from them , And will continue to buy from them from now on ,.I thought since I bought my chainsaw from Turfcare I would give them a try I suggest Anyone but these guys for service. Sorry but that's a rip off .
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April 2023 by Rich Blakemore
I use STI Turf care for various repairs over the last 5-6 years. Each time the repair is fairly fast and very reasonable in $$. Their equipment is geared more towards professional lawn and garden but they can still handle us residential customers. Wish you were open on Sat. mornings, but I will live. THX for your service!
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April 2023 by larry greenwood
Very friendly. In our case they proved they were more interested in getting us with a product we could use, not to steer us to more costly solutions to their benefit. Great, helpful product comparisons!
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October 2022 by paulrm66
I purchased a Toro Time Cutter zero turn a little over 1 year ago and had it serviced at the STI Turf care equipment, Colfax location. The staff is always professional and the repairs and service are quick, they set the correct expectations. I would recommend this location for your next mower purchase, lawn care equipment or service. Daniel has been a pleasure to work with.
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August 2022 by Chad Culbertson
I have been dealing with STI for many years, Chris Keith is super east to get a hold of and has helped myself & our company many times.
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June 2022 by rafael barbosa
Great product great service and excellent people ?
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April 2022 by paul mayers
I purchased a Toro Time Cutter zero turn a little over 1 year ago and had it serviced at the STI Turf care equipment, Colfax location. The staff is always professional and the repairs and service are quick, they set the correct expectations. I would recommend this location for your next mower purchase, lawn care equipment or service. Daniel has been a pleasure to work with.
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December 2021 by Perry & Sons Lawn Care
I wouldn't buy dirt from here went in looking to buy a toro zmaster no one even asked if needed any help or anything. However after I was looking around a customer walks in and they were glad to help them...I'll continue my service else where.
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August 2021 by Greg Morgenthau
I have never dealt with a service department this incompetent. Getting your equipment back when promised, and serviced correctly, is a "roll of the dice". If you need reliable service, don't bring your equipment here.
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June 2021 by Evan Aldridge
Great products here and staff is friendly. However I don't have time to waste. My blower was not ready when I came to pick it up. I called an hour before to make sure it was. No one knew what was going on and took about 45 minutes to make a 4 minute purchase. Not pleased at all.
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May 2021 by Don Vance
Several different brands of equipments which helps in selection.
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April 2021 by Angel Donald
Good people to deal with.good product and good people you go Jacob.
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April 2021 by Daylily F.
Dedicated Professional Sales & Service. Visited STI around noon & was greeted by Chris Keith, the Branch Manager. I shared that I had been looking to demo & purchase an Exmark Zero Turn Mower. I explained my desire to improve my comfort & efficiency to mow 4+ acres of grass at my seasonal business, Red Cross Daylily Farm. That same day Chris brought an Exmark Radius X to my farm for a demo. This mower is designed with key high end commercial mower features, including comfort & efficiency for small businesses and/or larger properties with 3-5 acres. The Radius X is the top end of the Exmark Radius Series, which includes key high end commercial features (Commercial UltraCut Series 4 Deck, Engine, Suspension & Isolation Seat Platform, 4 year/1000 Hour Warranty). We discussed my need for an operator controlled discharge for mowing inbetween display & field beds & deck jack for easier deck cleaning & blade sharpening. Chris provided me an eletronic quote that day. I accepted the quote & Chris delivered my Radius X the next day. It's refreshing to find a business professional or business who's actions or word stands head & shoulders above the competition, but that's Chris Keith & STI TurfCare Equipment. If you're in the market for professional TurfCare Equipment & Service, I highly recommend you visit STI TurfCare Equipment for Dedicated Professional Sales & Service. Mustang USMC Retired & Owner of Red Cross Daylily Farm.
