STI Turf Care Equipment is highly praised for its friendly, helpful staff and excellent service. Customers appreciate the store’s willingness to go above and beyond to assist, whether by providing hard-to-find parts or offering honest product advice. One customer shared a positive experience with the staff’s dedication to solving a manufacturer’s issue, highlighting the staff's knowledge and willingness to help, which earned a lifelong customer. Over several years, customers have repeatedly praised the fast, reasonably priced repairs and the professional attitude of the team. The store handles both professional-grade equipment and residential needs, demonstrating versatility and expertise in lawn and garden tools. The staff, including named team members, are described as helpful, professional, and easy to reach, making the overall experience smooth and reliable. Customers also value their recommendations for mower purchases and repairs, emphasizing the store’s ability to set accurate expectations and deliver quality service quickly. While some wish for Saturday hours, the overall feedback reflects strong satisfaction with the staff’s friendliness, honesty, and commitment to customer service. This business is recognized as a trustworthy and reliable source for lawn care equipment, repairs, and expert advice.
Great customer service. I was looking for a particular piece of equipment and they worked to find it and arranged transportation to have it delivered to me.
April 2023
I use STI Turf care for various repairs over the last 5-6 years. Each time the repair is fairly fast and very reasonable in $$. Their equipment is geared more towards professional lawn and garden but they can still handle us residential customers. Wish you were open on Sat. mornings, but I will live. THX for your service!
April 2023
Very friendly. In our case they proved they were more interested in getting us with a product we could use, not to steer us to more costly solutions to their benefit. Great, helpful product comparisons!
