SECU in Columbus is a great home-town bank. They are courteous and very helpful. Everyone there seems to go the extra mile for their customers.
The bank is always clean the tellers are so welcoming and inviting and quick!! Wonderful customer service ANY time you have a promblem at hand they are there for you and will help until the problem is resolved! You guys rock!!!
Every time I've had a question for this branch they make it seem like you're asking them for the biggest favor in the word, extremely rude employees with poor customer service skill.
Our Member Services Support Center is experiencing high call volumes between 10am - 8pm daily. We appreciate your patience and encourage you to use our CashPoints ATMs, Member Access, Mobile App, and Voice Response services first, followed by calls to Member Services Support or usage of branch drive-thrus. Thank You!