5 Star Transmission & Total Auto Care is dedicated to providing exceptional auto repair services, particularly focusing on transmission repairs. Their commitment to quality and customer care is evident in their efficient diagnostics and thorough road testing, ensuring that vehicles are repaired correctly the first time. Customers have praised the staff, particularly Donna and Jenny, for their kindness and support during stressful situations. One family traveling through North Carolina experienced outstanding service when their van broke down; the team prioritized their needs and worked diligently to get them back on the road the same day. Many reviews highlight the shop's knowledgeable mechanics and their effective communication throughout the repair process. Clients appreciate the realistic expectations set by the team, and the quick turnaround times for services. Despite challenges with warranty claims, customers have noted that the staff at 5 Star Transmission worked collaboratively to find solutions, showcasing their dedication to customer satisfaction. Overall, 5 Star Transmission & Total Auto Care is highly recommended for anyone seeking reliable auto care and trustworthy service.
Great place. Have had transmission on my Ford Transit 350xlt replaced on a tight timeline. Have had several other large and small jobs done on my family’s vehicles and always comes through. Wayne and Donna are great to work with.
December 2022
Donna and the crew replaced my transmission about a month ago…I’m happy to say it has been running very well…thank you very much for your service and communication…awesome work!!!Service: Transmission
November 2022
I will take my car back there if I have any issues....there very knowledgeable and reasonable... Customer service is a 5 star
