The Crocs store at Concord Mills offers a friendly shopping experience with helpful staff and a good selection of products. Customers appreciated the warm greetings and attentive service from associates like Alaya and Maria, who answered questions, provided recommendations, and made the visit enjoyable. Many reviewers highlighted the positive interactions, noting that staff went above and beyond to assist, making it a great place to buy Crocs, especially for first-time buyers. The store features a range of Crocs footwear, allowing customers to try on different models before purchasing. However, some mentioned that the available stock of Croc models was limited, and the selection of Jibbitz was quite impressive. While the in-store experience was praised, a few customers preferred shopping online for a larger selection and special deals. Overall, the store is known for its friendly atmosphere, helpful staff, and the fun of finding colorful Crocs, making it a recommended spot for Crocs fans.
Excellent price and you find what you are looking for
August 2025
I had the BEST experience at this store. Maria, Liz, Oni and Oriana were AMAZING! I totally appreciate the customer service. They were attentive, helpful and knowledgeable. Never shopping anywhere else.
May 2025
Great customer service. Store is always busy but store stays clean and organized.
