JCPenney is a well-known retailer that offers a wide range of apparel and home furnishings for kids, men, and women. Customers appreciate the good sales and helpful staff, with some describing their shopping experience as easy and pleasant. The Concord, NC location is noted for its ample parking and friendly cashiers, making shopping enjoyable. Many shoppers have found great deals, such as suit jackets and dress shirts at low prices. However, some customers have expressed disappointment with the store's current state, noting empty racks and limited checkout options, especially during busy holiday times. There are concerns about the lack of open registers, making it difficult for customers to complete their purchases. Despite these issues, JCPenney remains a destination for those seeking quality clothing and home goods, with special offerings like JCPenney Beauty featuring popular brands and beauty products. Overall, JCPenney continues to strive for customer satisfaction amidst mixed experiences.
Good place to buy clothing if it's on sale most days.
November 2025
The two ladies I spoke with today were outstanding. They made my Black Friday! Wanda and the young pretty lady manager who was speaking with me and my daughter at the jewerly counter was just outstanding! (Sorry I can't remember her name)! This is the nicest store in the Carolina Mall! 5 stars!!!!
September 2025
Went school shopping. Found good clothes at reasonable price for teens.
