JCPenney is a well-known retailer that offers a wide range of apparel and home furnishings for kids, men, and women. Customers appreciate the good sales and helpful staff, with some describing their shopping experience as easy and pleasant. The Concord, NC location is noted for its ample parking and friendly cashiers, making shopping enjoyable. Many shoppers have found great deals, such as suit jackets and dress shirts at low prices. However, some customers have expressed disappointment with the store's current state, noting empty racks and limited checkout options, especially during busy holiday times. There are concerns about the lack of open registers, making it difficult for customers to complete their purchases. Despite these issues, JCPenney remains a destination for those seeking quality clothing and home goods, with special offerings like JCPenney Beauty featuring popular brands and beauty products. Overall, JCPenney continues to strive for customer satisfaction amidst mixed experiences.
They have some great deals. Shoes are hard to find if you wear a 8 women's. Also, their online shopping has technical issues, so didn't work for me. I gave up on the shoes.
May 2026
Wanda was fantastic! JCPenney in Concord has very good customer service standards in comparison to to other cities!
May 2026
Although put up to curbside pickup, because it was raining and I am handicapped. But after about waiting 20 or plus minutes, I get a notification. That curbside has been canceled I would thank when it's raining. Is when people would need the curbside the most, especially if they're handicapped
