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February 2024 by Nick Fietsam
My review revolves around customer service from Ronni. She grabbed me off an aisle, took me to the register where I needed to make an even exchange as if I was planning to steal the items, and then proceeded to question me as if I was on trial. When it came down to getting an exchange she said “well I can’t do that, you will just have to wait until she’s done and can help you.” She took my item and left not speaking to the other associates who left me standing there for 10 minutes because they believed Ronni was helping me. I completely understand the need to ask questions regarding returns but she was rude and judgemental.
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February 2024 by Elohim Entertainment
Very helpful and nice associates.
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February 2024 by Glass Service
Sid. The assistant store manager is a complete jerk, rude, disrespectful and unprofessional. He said that he is THE store manager and then when I pointed to his tag where it said assistant store manager he started yelling, became very rude and disrespectful. I came to make a return with a receipt, new unused item and he refused to return it one month after purchase. And to top that off, I called and spoke with customer service and they told me that I can bring it in for a return. From now on I will shop across the street at ACE and tell everyone about my experience that this store has provided me with.
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February 2024 by Daisy Flower
Camille in Appliances is fantastic! Helpful, friendly, personable
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February 2024 by Robert P.
Do yourself a huge favor,...if you have a concrete slab foundation,.....DO NOT have these people do your floors! All the years in the business, they guess as to what is needed by sending crews from Service Pros, to do the installation. Not sure even they know what they're doing,......have been dealing with both for over 2 and a half years, trying to get our floors done right! Lowe's will final offer a low ball amount, in the hopes that you'll accept it, so they can get you off the books! WATCH OUT!! GO ELSEWHERE!
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January 2024 by Mark McInnis
Often, it is hard to find assistance while shopping. But once you locate someone, they are pleasant and helpful. Lowes should not force the self checkout. They have too many parts and pieces that can't be scanned.
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January 2024 by ARTIE CRAIG
i’m here a few days a week shopping for something to take care of my home Maintenance.
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January 2024 by Srilatha b
Queit and friendly.
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January 2024 by Ryan Brotherton
I like Lowe's ?
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January 2024 by Betty M.
Will sell you anything and push the protection plan. However, when you try to use the protection plans, neither the website nor phone number work. Recommends downloading the app. The app offers "chat live" or "call". What? Chat live gets cut off. Call connects to Assurance, where you get passed from claims to customer service to sales to a woman who say "I told you . . ." NEVER AGAIN!
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January 2024 by Pat Warren
No cashiers open, just self checkout, but there were 4 employees standing at the front of the self checkouts talking, laughing, and doing nothing.Maybe have a couple of them open registers.
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January 2024 by Ellis Collins
I was waited on by Rhonda. She was punctional, respectful, and kind. She was courteous an made sure I hot all I need. Its good to come to a place like Lowe's to get what you need and leave feeling that they really like you and would love to have you to come back.
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January 2024 by Mark Asbury
Everything you need!!!
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January 2024 by Jeffrey Leaks
Well stock
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January 2024 by 2stRokE smokE
Won't warranty kobalt tools that have a "hassle-free lifetime warranty" manager and customer service is absolutely trash
