Otter Self Storage in Concord, NC, offers a reliable and secure storage solution with a variety of clean, climate-controlled units. Conveniently located near downtown Concord and accessible from Cabarrus Avenue, the facility is designed to meet the needs of both residents and businesses in Concord, Kannapolis, Harrisburg, and surrounding areas. The site features a spacious layout, with all units inside, well protected, and secure. Customers appreciate the well-maintained environment, which feels safe and inviting, thanks to recent improvements and a proactive management team. The new site manager has made significant positive changes, creating a safer environment and providing helpful, friendly customer service. The facility operates contactlessly, with no on-site manager or office, but offers easy online reservations and a customer management center to assist with concerns. Gated entry, individual access codes, and 24/7 video monitoring ensure belongings are secure. Overall, Otter Self Storage is highly recommended for its affordability, cleanliness, and secure storage options, making it an excellent choice for those needing convenient and safe storage solutions.
Donald is a very helpful and friendly person, and the facility is nice 5 stars
April 2025
Other than the gate being slow to open and the potholes it’s a good location to park trailers of any kind and the cheapest we could find. At times it’s hard to get someone on the phone but once you do it’s great customer service.
May 2024
Very very helpful! Couldn't have done it without him. Sooooo glad he was there!
