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“Great service by Clerk 25! Very detailed and informative about the differences in certified mailing options. He also taped over the clasps on the mailing folders to help protect his fellow mail handlers from getting cut or pricked. Nice job, Clerk 25!”
8:30AM - 12PM 1:30 - 4:30PM
8105 Old Concord Rd, Newell
Post Offices
“Small little post office. The gentleman there was quick & efficient. I highly recommend using QR codes & prepaying for USPS services when possible. I love how they can just pull your label & print it for you.”
“I just gave one star because you had to buy I would give negative if I could. I was their this morning and for the second time, caught a really bad attitude from the lady at the desk. She was also very rude to a sweet old white lady that walked in but in comes this black lady and she became the nicest person. I called her out on it and she just got more of an attitude, didn't disagree or anything. I'm not a racist person by no means but when someone is so obviously racist towards me, I'll call them out every time. Also, post master acted like it was no issue at all. She must have been racist to.”
8:30AM - 5PM
1820 Harris Houston Rd, Charlotte
Post Offices
“This post office, hands down, has the best customer service of any post office I've been to in the country. Nadirah is amazing!!! She was attentive, efficient, and had an excellent attitude. My fiancé and I came in with 22 large items to ship, which we understand can be stressful, and she did not hesitate to help us. Prior to coming to this location, we went to the Harrisburg location and were met with two very rude employees who had terrible attitudes and a lazy work ethic. Nadirah was a breath of fresh air for us and helped us through the process swiftly and with a smile on her face. Additionally, our items were being shipped to benefit the Alzheimer's Association, and help toward a great cause, which Nadirah and her coworker acknowledged. What a wonderful employee to have! This location is incredibly lucky to have the staff they do. Thank you so much for not only providing good customer service, but also helping us to help the Alzheimer's Association.”
“I work down the street so I go here a lot. Every time I’ve went they’ve been kind and fast. In and out. I have experienced frustration from customers but it’s mainly due to them filling things out or having to fix something. It’s no reason to take it out on the workers. I love their self service! Helps out when I am needing stamps past their hours.”
“Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around”
“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”
8:30AM - 5PM
1040 Dale Earnhardt Blvd, Kannapolis
Post Offices
“Janelle and Britt were both so helpful with helping us with fingerprinting services. They went above and beyond to help us and near the end of the day they were both so pleasant.”
“I went in for help to find where my package went. Turns out it isn’t at this location, but the lady inside was very helpful. She was working very hard and was doing it all alone. She was the best! I didn’t get her name, but she had really pretty flowers tattooed on her arm.”
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“Instead of going to the USPS not even 3 minutes by my house, I drove 30 minutes to come here because this entire team is made of the most friendly and helpful folks ever! Thank you so much to the two gentlemen up front who greeted me with a smile, answered all of my questions, and went above and beyond!”