Post Offices near Concord, NC

“Instead of going to the USPS not even 3 minutes by my house, I drove 30 minutes to come here because this entire team is made of the most friendly and helpful folks ever! Thank you so much to the two gentlemen up front who greeted me with a smile, answered all of my questions, and went above and beyond!”

“Great service by Clerk 25! Very detailed and informative about the differences in certified mailing options. He also taped over the clasps on the mailing folders to help protect his fellow mail handlers from getting cut or pricked. Nice job, Clerk 25!”

“I don’t visit the Post Office often, but every time I do, Isaac stands out. From the moment he calls “next,” he’s consistently helpful, patient, and genuinely pleasant—no small feat when you’re on your feet all day dealing with all kinds of personalities.
I recently needed to return a certificate to the American Legion in Raleigh and was struggling to ship it in its original packaging without damaging it. Isaac stepped in, figured it out, and made it happen. Problem solved, stress gone.
His patience, knowledge, and commitment to great customer service don’t go unnoticed. Harrisburg is fortunate to have him at the front counter.”

“Small little post office. The gentleman there was quick & efficient. I highly recommend using QR codes & prepaying for USPS services when possible. I love how they can just pull your label & print it for you.”

“I just gave one star because you had to buy I would give negative if I could. I was their this morning and for the second time, caught a really bad attitude from the lady at the desk. She was also very rude to a sweet old white lady that walked in but in comes this black lady and she became the nicest person. I called her out on it and she just got more of an attitude, didn't disagree or anything. I'm not a racist person by no means but when someone is so obviously racist towards me, I'll call them out every time. Also, post master acted like it was no issue at all. She must have been racist to.”

“I had an outstanding experience at this place. When I entered, there was no staff available at the window for service. Initially, I didn't notice the bell, but a kind gentleman helped me locate it and ring it. Then, Mr. Nicholas Bullock assisted me with my mail, which included two return shipments. He displayed exceptional patience, attentiveness, and guided me on how to track my forwarded and returned mails. Unfortunately, I forgot my physical cards today, and despite attempting to pay with Apple Pay more than three times, we encountered difficulties. However, Mr. Bullock diligently worked to find alternative payment solutions. Fortunately, another gentleman Mr. Makwana overheard my predicament and graciously offered to pay with his card, allowing me to transfer the amount to him using my phone. Their assistance truly made my day.”

“I would like to give a review and appreciation for Tyler P, JAE, Jordan and DENEE. I am in a new apartment community and since I've been here, I've been having issues with getting my mail and Amazon packages. For some strange reason Amazon is using USPS to deliver packages over here. The problem is I'm not getting the packages because of the address, not being in your system or something like that. It's been very frustrating and I pay a lot of money for rent so I should be able to have all the services I'm supposed to have. But during the process today I came in to get a 45 pound package. First of all I have no business trying to lift or carry a package that big. Thankfully when I came in there Jordan helped track the package down because it was unclear where it was left in the facility. She was able to find it and Tyler P just so happened to be there and helped load the package in my vehicle. I also want to think JAE because she's the one that asked Jordan to help because she had a line of people. And I want to thank DENEE because she is the one working with my apartment managers to resolve the Mail issues. No one should ever have to worry about Mail or packages these days. But I understand things happen but I hope they get it together cause this is unacceptable. The other recommendation is this area area code 28262, there needs to be another post office. Your post office is too busy and has to help way too many people. All the taxes and money generated in North Carolina, there's no excuse why we should be lacking in services. Also, if you're having problems keeping employees you may want to consider learning how to treat employees and or increasing the pay. Times are hard out here and people just are not willing to work like Hebrew slaves. I just hope things get better cause this world is in chaos right now but if we started in our communities, we can make a difference so I wish you all the best and I appreciate Tyler P, Jordan, JAE, and DENEE for being such great employees and doing the best they can. Treat them well and give them a bonus especially Tyler P because I know he works hard. I have seen him out here on his routes and he is very helpful. So treat him Well.”

“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”

“I went in for help to find where my package went. Turns out it isn’t at this location, but the lady inside was very helpful. She was working very hard and was doing it all alone. She was the best! I didn’t get her name, but she had really pretty flowers tattooed on her arm.”

“So welcoming and inviting! I came not sure what to do and the two ladies here were more than helpful! I will definitely be coming back!! It was an African American women sitting up front and a white women with dark curly hair, they were sweet as pie! They were AMAZING!”