“I will always take my vehicles to Richey’s. All the staff are professional, supportive, and trustworthy. My transmission was failing. They gave me all the options and what I could expect if I chose that option. They replaced my transmission and they found another issue and fixed it. They could have left the damaged part and it would have cost a lot to fix it. Then they did not charge me labor for the extra. After I took my car home, there was a small leak of coolant and I drove it back on Monday. The owner Chris had an appointment out of town. He stayed an extra thirty minutes to look at my car. He is a true professional. Very patient and kind. My car is fixed and I am so lucky I took my car here.”
8AM - 5PM
118 Catawba Valley Blvd SE, Hickory“Had the wife's Mini Cooper in for routine service, very friendly and thorough staff! All parts that we needed were in stock and genuine parts, not aftermarket.”
Open 24 hours
5806 London Ln, Granite Falls“My mother’s car whole front end on passenger side broke on Thursday morning and Junior came and took the best possible care of towing my mother’s car. I would recommend him over anyone!”
“I have trusted Alex and his co-workers with my cars for 10 years. He installed a clutch, pressure plate, and throw out bearing in my Honda crv in 3 days and it worked emaculantly. Now he has my mini cooper. Any machanic can install a part. If Alex is taking longer; he is building a part to save you money. Love is patient, love is kind, God is love. Pray for Alex and his work family. He is a good man.Follow-up: I have had my mini cooper back for a cpl of weeks now, and it's shifting flawlessly. My car had other issues that were also corrected. I am so grateful to Alex and his awesome work family. 100% above and beyond customer satisfaction, and I strongly recommend them.”
“This is the NICEST people you can hope to come across in your day! Our company had a truck issue while in their area, and the Service Manager- Bryan was splendid in his assistance to us! They were like the Neighborly Samaritan who wanted to be helpful and ask for nothing in return!”