PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. They provide a wide selection for many pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Some locations offer additional services such as grooming, training, pet boarding, Doggie Day Camp, and adoption. Many customers appreciate the friendly staff and the variety of services available. The store often has good prices, especially with price matching, and customers enjoy the effort the staff puts into helping them. While some stores are smaller and may have limited stock, the staff are friendly and helpful. Overall, PetSmart is a convenient and comprehensive place for pet supplies and services, with positive experiences in grooming and customer service.