Metro by T-Mobile has friendly and respectful staff who provide helpful, detailed assistance. Customers appreciate the great customer service, especially when switching from other providers to more affordable plans. Staff members are praised for their kindness and willingness to stay late to help. The network service has improved significantly, with recommendations to use 5G phones for faster download speeds. While some customers experienced long wait times on hold, overall, many find Metro by T-Mobile a better choice for value and service compared to other providers.
Great Staff Dell!!! Help me a Great deal!! Even Staied Late! Explained in detail everything i could get or needed. Great Guy!!! So KIND & REDPECTFUL!!!
November 2024
The best customer service I have ever had. Changed from Boost Moble that was very expensive to a affordable plan with Metro by T Moble. Everyone should check them out to compare price plans. You will be amazed.
August 2024
I've been on hold waiting to talk to someone for 25 minutes. They keep insisting that my call is important to them, but I'm beginning to suspect they're lying.
