Metro by T-Mobile has friendly and respectful staff who provide helpful, detailed assistance. Customers appreciate the great customer service, especially when switching from other providers to more affordable plans. Staff members are praised for their kindness and willingness to stay late to help. The network service has improved significantly, with recommendations to use 5G phones for faster download speeds. While some customers experienced long wait times on hold, overall, many find Metro by T-Mobile a better choice for value and service compared to other providers.
Thanks Rosie! She Super Great!!! She help us to check the account and the phone!
March 2026
Bought a phone today due to a bad straighttalk experience. Rosie is the best. She told me what I needed do to port my # after telling her what I needed she helped me pick out a plan and phone. Couldn't be happier because of her.
March 2025
Great Staff Dell!!! Help me a Great deal!! Even Staied Late! Explained in detail everything i could get or needed. Great Guy!!! So KIND & REDPECTFUL!!!
