Metro by T-Mobile has friendly and respectful staff who provide helpful, detailed assistance. Customers appreciate the great customer service, especially when switching from other providers to more affordable plans. Staff members are praised for their kindness and willingness to stay late to help. The network service has improved significantly, with recommendations to use 5G phones for faster download speeds. While some customers experienced long wait times on hold, overall, many find Metro by T-Mobile a better choice for value and service compared to other providers.
Very happy Kathy is a great manager this store is the best
August 2026
I had a wonderful experience with Kathy. She helped me so much and was very very pleasant. Definitely need to check her out. The store was so clean and smelt very very good
July 2026
Very very good with customers. Store always clean. And also always opened now with new management. Come check them out, they will take very good care of you.
