AAA - Research Triangle is known for excellent customer service and helpful staff. Customers appreciate the friendly and courteous atmosphere, with staff members making efforts to assist quickly and efficiently. Many reviews highlight the ease of making appointments online and transparent costs for services. The team is described as kind, knowledgeable, and supportive, making customers feel confident in their choices. Specific staff members are recognized for going above and beyond, such as staying late to help when a tire blew out. Visitors also value the variety of services offered, including auto buying, car care, roadside assistance, insurance, and travel. Overall, AAA - Research Triangle is praised for its welcoming environment, reliable support, and dedication to helping both individuals and families in North and South Carolina.
I bough the 'Rails to the Rim' tour package. Their specialist Jabeu H was very efficient, knowledgeable and patient with me, answering all my questions and gladly complying with all my requests. Her bright and friendly greeting was especially appreciable. She was very eager to help and get the work done.
August 2024
In general, I'm disappointed that AAA no longer sells travel items. Parking here was tricky.
June 2024
Friendly staff, and they do a thorough inspection and good service.
