Firestone Complete Auto Care in Durham is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs for every make and model. Helping neighbors since 1926, the location offers comprehensive solutions like oil changes, brake inspections, and engine repairs. Many customers report reliable, affordable, and honest service, noting the team does not force unwanted services and provides necessary recommendations with honest feedback. The expert team can often provide quick diagnosis and estimates, with some work available on Sundays. Customers appreciate getting in and out quickly for services like state inspections. However, some note the customer service has recently gone down drastically, and the location is often very busy. There have also been occasional issues with administrative details, like invoices not being attached to emails. Despite being busy, many find the quality work and great customer service worth the wait.
The guys were great. I came in for a battery and inspection and they had me in and out in a timely manner. Also, they fixed one of my fog lights after it got damaged on the highway forst thing in the morning :) I really appreciate them and will come back if I need anything else
July 2026
Friendly staff, but a bit inefficient. Still a positive experience and would recommend.
July 2026
Very great experience with chris and jeff. They were able to bring calm to a situation where i needed quick response. Very professional.
