Advance Auto Parts at 5114 Wake Forest Rd in Durham provides a range of automotive aftermarket products and free store services, including same-day options at most locations. The staff is known for being helpful, polite, and willing to answer questions, often explaining product differences in simple terms. Customers appreciate that employees do not push expensive items but instead focus on helping find the right tools and parts for the job. The store offers services such as free battery testing, installation of wipers and batteries with purchase, engine code scanning, and recycling of batteries and oil. Additionally, the store is convenient for quick repairs, with staff ready to assist even late in the day. Customers also value the quick and knowledgeable service, including drop-offs for UPS, which is not widely advertised. Overall, the store provides excellent customer service, helpful staff, and a variety of products and services to meet automotive needs.
Over the years I have relied on this store for advice, parts, car batteries and their amazing car battery replacement warranty. Staff are always helpful and quick to assist. The foodtruck next door is amazing also!
February 2024
Had my Highlander's dying battery replaced here, not too long before closing time. I appreciate their willingness to help me out at the end of the day.
November 2023
Very helpful staff. Needed a new windshield wiper blade and they installed it while I was paying. Of course I saw several other items I wanted and had to pay for them.
