AutoZone on University Dr. in Durham, NC is a well-regarded auto parts retailer known for its helpful and friendly staff. Customers frequently praise the team for their kindness, knowledge, and willingness to go the extra mile. Staff members like Sue, Julian, Josh, and Vinson are highlighted for their outstanding customer service, offering quick assistance, helpful advice, and even showing customers how to replace parts themselves to save money. The store provides useful services such as free code checks, which help customers understand their car issues and sometimes suggest DIY solutions. Many visitors appreciate the staff’s genuine effort to assist, making their shopping experience positive and memorable. Whether needing a new battery, identifying a part, or checking engine lights, customers find AutoZone in Durham to be a reliable place with dedicated employees ready to help with auto parts and advice.
Cassandra did very good. Very professional. Very kind to customer. Very professional. Should get promotion!!
June 2024
Sue is the best!!! She installed our car battery in the Summer heat and really helped me and my partner out when we needed it the most. She's a very hard working and considerate person and did so much to help us out. We really appreciate her and look forward to seeing her again! Thank you so much, Sue!! ??
June 2024
Sue was the absolute best! I’m from out of state and was having issues with my car battery, totally needed to get a new one! Sue was extremely kind and helped me replace it within minutes. I definitely would’ve been lost without her help! Thank you again Sue!