AutoZone on University Dr. in Durham, NC is a well-regarded auto parts retailer known for its helpful and friendly staff. Customers frequently praise the team for their kindness, knowledge, and willingness to go the extra mile. Staff members like Sue, Julian, Josh, and Vinson are highlighted for their outstanding customer service, offering quick assistance, helpful advice, and even showing customers how to replace parts themselves to save money. The store provides useful services such as free code checks, which help customers understand their car issues and sometimes suggest DIY solutions. Many visitors appreciate the staff’s genuine effort to assist, making their shopping experience positive and memorable. Whether needing a new battery, identifying a part, or checking engine lights, customers find AutoZone in Durham to be a reliable place with dedicated employees ready to help with auto parts and advice.
Amazingly fast and friendly service getting my battery replaced this evening! Was bracing myself for an unpleasant experience and was so pleased to be out of there in about 15 minutes.
August 2026
Awesome service by Omar & Matt. Very helpful. Will return.
August 2026
Stopped in to get my battery checked and it turns out I did need a replacement. The guy named Bald Head was very helpful and professional. He did an excellent job changing without any hesitation. This will become my go to from now on. Thank you again Bald Head
