This CVS location is generally noted for having amazing, kind, and helpful employees. The staff are consistently described as friendly, welcoming, and polite, making customers feel appreciated even during busy times or when the store is short-staffed. This positive atmosphere is credited to good management. Specific employees, particularly the pharmacist and another named employee, receive high praise for being sweet, professional, and jumping into action to help, with customers feeling they deserve recognition. However, there is a significant exception with one employee named Miles, who is described as terrible, rude, immature, and unprofessional. A detailed account from a Sunday shift describes him as being on his personal phone discussing inappropriate topics while ignoring a long checkout line, refusing to help an elderly man with the self-checkout, and being extremely annoyed when finally intervening. Later, when the pharmacist repeatedly called for his assistance over the store intercom, he ignored the pages and admitted to unplugging the speaker. He refused to help, stating he did not work in the pharmacy, and was ultimately disrespectful to a customer. This incident starkly contrasts with the otherwise friendly and helpful team, leading to the strong opinion that this particular employee should be removed from the schedule. The overall sentiment is that most employees are great and make the store a positive place, but one individual's behavior can severely impact the experience.
My wife returned an Amazon package at this CVS. The cashier was rude and raised his voice, scaring her. She left quickly due to his behavior.
May 2024
Staff are always helpful and helpful ..even when they are short staff. They remain friendly and polite and that makes a Hugh difference...and you don't mind the wait...
April 2024
Woman at the pharmacy was so rude. She was more ready to go to lunch then provide a customer help
