Chapel Hill Tire on Hillsborough Rd in Durham is known for its friendly and helpful service. Customers appreciate the quick and efficient repairs, often able to get same-day appointments for services like alignments and tire replacements, with some pricing matches offered. The staff, including front desk personnel, are attentive, honest, and thorough in diagnostics and car care, making customers feel valued and well taken care of. The shop provides a wide range of services, such as oil changes, brake work, wheel alignments, tire services, safety inspections, and A/C repairs, all backed by a 3-year/36K-mile warranty. Convenience is a priority, with options for free no-contact pick-up and delivery, and amenities like chargers in the waiting room. Customers also praise the professionalism of the team, noting their ability to handle urgent repairs, like fixing an alternator for a truck far from home, within just a couple of hours. The staff's diverse and knowledgeable team, along with reasonable prices and honest work, makes Chapel Hill Tire a trusted choice for many in the community. Overall, it’s a place where customers feel appreciated and confident in their vehicle care.
Chapel Hill Tire these people are 100% behind there work and will work with you for whatever is needed to be done to your car with care and honesty Mr Ron Savage of Washington DC
September 2024
Helpful and kept in touch by text. A fast repair and offered me a shuttle to work. The Best customer service I’ve had in Durham. Happy to recommend
September 2024
Always a positive experience here. Danielle is super helpful in customer service!