FedEx Ground
FedExHours:
4357 S Alston Ave, Durham NC 27713 Hours
Tuesday
12 - 11AM
5PM - 12AM
Wednesday
12 - 11AM
5PM - 12AM
Thursday
5PM - 12AM
12 - 11AM
Friday
12 - 11AM
5PM - 12AM
About FedEx Ground
FedEx Ground is a delivery service that employs helpful and dedicated staff. Customers have praised employees for going above and beyond to assist, solving issues, and providing excellent service. One reviewer highlighted the kindness and effort of staff at the Durham Facility, noting their willingness to find packages and help in difficult situations. Another praised the organization and helpfulness of the team, especially when packages cannot be delivered, mentioning that customers can visit the office or call a dedicated booth for support. There was a positive mention of a staff member who successfully resolved a package issue, showing that FedEx employees are committed to customer satisfaction. Overall, the reviews reflect a company with friendly, helpful employees who work hard to ensure packages are received and problems are addressed promptly. Despite some concerns about package tracking, the staff’s kindness and effort stand out as a strong point of FedEx Ground.
Most Recent Reviews
December 2024
I have a package that was supposed to be delivered 6 days ago. Every day except Sunday showed our package on the truck and out for delivery! We still have not gotten our package. We have received 2 other FedEx deliveries this week, but for some reason they don’t deliver them all at once. Customer service is absolutely...
read full commentFebruary 2023
Just want to say that our Fedex delivery man (Lester M) is awesome! Always goes the extra mile.
March 2026
You guys freaking suck and your drivers are the worst. My package is always “out for delivery” but I never get it same day
Update: It is 3 weeks later and they have done it AGAIN for a different package. Omar, and Dystini suck.
More Comments(164)
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