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February 2024 by Carter Whitley Jr
Pickup only, no package dropoff.
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January 2024 by Sam Monsour
Always have delivery issues with Fedex
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December 2023 by Chris C
FedEx is the freaking worst! They keep loosing my packages and when I create a case, some rep from India wants to play games and blame it on the shipper. Believe me, it’s not the shipper! I have NEVER had this issue with UPS!
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December 2023 by Jackson Rudy Whitehead
Incompetent, unreliable, lack of pride in work and customer service. If you don't want to deliver parcels then find another job. I hate FedEx Durham! I'm think a pigeon would be a better courier service.
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October 2023 by Steve W
This is about the Durham Facility. Not the deliveries or anything about FedEx proper. I found the people extremely nice and helpful. I did not expect the level of service that I received, given the weird situation that I was in.Ultimately, they, or someone in that facility was able to find what we were looking for. I appreciate the efforts and the kindness of the staff that I interacted with.
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October 2023 by Jasmine Edmonds
their saying is if u see something say something but they choose to not listen to you and wonder why their building isn’t clean & safe because they show favoritism towards the managers.they laugh in your face instead of asking what’s wrong and when u tell them they try to make it seem like you’re in the wrong even though they want us to tell them how we feel. they let their employees harass each other without consequences and lie about their position they work in.
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September 2023 by Connor R
Customer service does nothing. Been waiting on a priority package for days past delivery date and every day is a new excuse or same thing with no results. Delivery guy claims he can't find my house, but the idiot delivered someone else's package to my house on a completely different street. So I took them theirs but still have no idea where mine is and will not let me pick it up from the hub either. Worst company ever.
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August 2023 by Elizabeth Gonzalez
FEDEX FEDEX FEDEX….what can I say? Trash!!! This company and its employees are all worthless. My package was supposed to be delivered the day before yesterday by 9:32 am, tracking stated it was out for delivery and it was never delivered. Then yesterday, it said it was to be delivered by 8 pm and again it wasn’t delivered. I called the facility in Durham and the lady I spoke to was super nice and actually offered to go see if my package was on the truck until we realized it was at a different facility. She provided the phone number of the correct facility in Durham. I called and spoke to the most COLOSSAL, WORTHLESS POS named Matthew who was rude to me the entire time. I almost lost it but kept it together and although I remained respectful this disgusting excuse of an employee continued to be rude and when I finally said “ is it really necessary to be so rude and speak to me like you are speaking to me?”He snapped and yelled at me and said I’M NOT BEING RUDE!” And when I restated…yes you are being rude and I’m only asking for you to help me locate my package so I can pick it up. He straight hung up on me and after calling back 7 times because he wouldn’t answer I gave up on my package and Fed Ex . If I could give this facility, the employee and the company as a whole I would!!!! I’m glad it wasn’t in person because I would have found myself in the slammer for the night. How is it that this POS employee continues to get away with this and still have a job????? Avoid Fed Ex all together they are worthless incompetent parasites!
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August 2023 by Don Johnson
FedEx delivery guy pretended to ring the bell, did NOT knock, had the deliver attempt message ready. Was at my door less than 15 seconds. FedEx has become the "Frontier Air" of the delivery service. It's so bad, I wont buy from a vendor that doesn't offer an alternate shipping service. FedEx damaged 3 packages in a row. One of which was a resend of the first one they damaged.
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August 2023 by Kimberly Guthrie
Claimed to attempt to deliver to my home and no one was there, I have a ring camera not once did driver show up to my door
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August 2023 by Vinil Maddali
So one this FedEx is well organized, be kind to them for working long hours to get us what we want, they are very help full when your package is unable to deliver, you can drive down to their office and call the package service they have a separate booth for that too a dedicated one to be precise, how good are they, let’s just say they did their part
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July 2023 by Stephen Wood
FedEx home delivery needs to shut down and sell their business. I am being generous with one star. NEVER EVER do the deliver on time and ALWAYS AN EXCUSE why they NEVER EVER DELIVER ON TIME.
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July 2023 by Thomas
Picked up my package there. The employees were very nice and helpful. Overall, a pleasant experience.
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June 2023 by Mrs. Thomas
Horrible service. Refused to deliver my package for 3 days with the excuse of no one home to sign for the package although a signature was not required. My two-day option delivery turned into 10 days.
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May 2023 by Leslie Hunter
If you in the Durham area and would like to work at FedEx ground go to the one on PAGE ROAD DO NOT AND I REPEAT DO NOT apply to the one on Alston thank me later but if you the person who need to fawk around and find out go for it?
