Harris Teeter Pharmacy is a popular local business that has received mixed reviews from customers. According to the feedback, the pharmacy staff, including both pharmacists and technicians, are consistently friendly, helpful, and informative. They go out of their way to assist customers with navigating prescription drug and insurance-related matters, which is greatly appreciated by many. However, the pharmacy's phone service has been a recurring issue for some customers. They report difficulties in reaching someone on the phone, with calls often going unanswered or being redirected back to the initial phone tree without the ability to leave a message. This has been an ongoing problem for those who need to regularly check on medication availability or communicate with the pharmacy. The overall shopping experience at the Harris Teeter store is described as typical, with a fresh produce section but occasionally bare shelves, especially during busier times. The parking lot can also be challenging, with difficulties in maneuvering and exiting the lot due to the high volume of traffic. Despite the mixed reviews, the pharmacy staff's friendly and helpful demeanor seems to be a standout aspect for many customers, who generally express satisfaction with the service they receive in-person at the pharmacy.
both pharmacists and techs have always been super helpful in helping me navigate rx drug and insurance dynamics -- a big deal to me!
December 2024
Friendly service. Informative staff. They always do their best to make sure I have all the information I need for whatever Prescriptions I pick up. They also answer any questions I might have.
November 2024
I don't understand the cranky reviews this pharmacy gets from some (not all) people. I could not be more pleased. The pharmacists and the technician have gone out their way to help me, and they are unfailingly friendly, even when it's obvious they are quite busy.
