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“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
“We received excellent customer service by a young lady and young gentleman that were working today(sorry I didnt get their names.) We were having an issue with a locked phone screen. They were knowledgeable and helped us to troubleshoot and find away to be able to access the phone. Thank you for your patience, kindness and excellent customer service.”
“Demauria and andrelle was wonderful great customer service and very pleasant happy to be a customer they deserve a raise they are super stars ⭐️ ⭐️⭐️⭐️⭐️”
“Krystal was very patient while I went through the process of upgrading my Google phone. I don't have a lot of tech skill but she was friendly and helpful and made sure I was all set before walking out the door. Wish every customer service interaction was this pleasant.”
“I must compliment both Rachel and Kaiela (spelling) for being awesome in running or operating this Boost Mobile store! Trust my saying that I am meticulous and I have critique skills without wanting to observe employees who interact with the public on a large scale. I.E., workers that perform and it'll probably show up if it's just a paycheck, and then there are employees who are naturals and perform right in front of my eyes mastering as Boost Mobile employees. I'm talking about being extremely knowledgeable answering questions, fixing, troubleshooting customer concerns AND these two multitask as they do what they do. People person's! I applaud that energy. Always real, always pleasant especially when they're in the Zone/handling it or doing what they do well. I've seen them at work and I give them big credit too, customers interrupting when they're with a customer. I couldn't do it. Being interrupted.So Corporate Headquarters, their Regional Manager down to District Manager level.......take notice. Just my opinion, these employees are making you money and as such must be VALUED! You heard!?”
“It is my moral imperative to pause and render my utmost sincere gratitude and appreciation to Andres and Anthony for exceeding the extra mile. Both staff members were extremely knowledgeable, professional, cordial and efficient while resolving a complex return issue. Anthony and Andres willingly accommodated my sister and I contrary to the Chapel Hill/Fordham location which were less accommodating. A++++”
“Here again for round two. Thomas was such a great help. Currently doing everything in his power to help my friend out with her phone. Love it here.
Great experience at this location! Dan was so helpful and patient as my family of four all opened new plans with new iPhones. Thank you again.”
“Gabrielle and Alexander were amazing. I had been to the store 3 times for an upgrade and noone was able to help me. Today these 2 went above and beyond and made sure I left with a new phone and was happy. I will not want anyone else to help me in the store. Thanks guys..”
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“Great service! The staff was very helpful and knowledgeable. Helped me out with everything. It took more than an hour due to the long process but they were very helpful. Also gave me some "T-Mobile swag".”