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“I was very pleased with Mr. Froy’s customer service. He made sure everything was completed properly and took the time to help me set up my phone, which I truly appreciated. He was knowledgeable, patient, and easy to work with throughout the process.
I was especially impressed with how well he managed multiple customers at the same time while still making everyone feel seen, heard, and valued. His professionalism and positive attitude made the experience smooth and enjoyable.”
“I've always go here for my services. The people here are great, patient, knowledgeable, and are just there for whatever needs you have! I don't know the names of the people who have serviced me here, but after going there a lot, a lot of the faces there are memorable, and some even recognized me! The place is very clean as well, even when it's busy, someone will come check in on you so you don't feel like you're left out. 10/10 would recommend”
“Octavia, Minnie, and Daniel are such awesome people! They took great care of me when I came in to get the new iPhone 17 Pro. The entire time we were laughing and cracking jokes, which made the whole experience even better. It honestly felt like I was being helped by friends rather than just making a purchase. Overall, it was a great experience, and I highly recommend doing business here. They’ll treat you like they’ve known you for years!”
“Eleanor helped walk us through the sign up and she was incredibly kind, helpful, and informative! She explained everything we needed to know and answered all of our questions.”
“Brian helped us get a new IPAD working correctly, without his help, we would still be struggling at step 1. KUDOS to Brian and his dedicated support today. Thanks Tom”
“I will be a returning customer at this store….Becky took so much time with us and helped us resolve a very stressful situation with my phone. She was a saint, I highly recommend going to her if you ever need anything at this store. The manager was also very kind but I don’t remember her name :(”
“We have had a small business in the triangle for nearly a decade. Prior to switching to celito, we suffered from internet and phone disruption regularly. Ever since we made the switch to celito, we have been pleased with the attention to detail, the small business approach with resources that frankly are ten times better than big business. The professionalism is excellent and their service is literally the best in the business. We are going on year two without disruption in service. We are so thankful that high quality service providers like celito are here to support Raleigh Local Businesses, like our own. Shop local in Raleigh - and that includes celito! We highly recommend.”
“Came to my house on move in day to install an antenna and connect it to the existing cable box on the house. Showed up on time, did excellent work and answered all questions from a position of knowledge and experience. Would highly recommend to anyone looking for service.”
“With minimal information, the support individual understood my service request as well as the importance of getting it resolved quickly. We exchanged emails, where I provided him with the network specifics. Upon receipt of my message, he performed a compare, and proceeded to update his network information about our property. He then sent me a copy, and I was then able to update my records. This completed activity ensures my hotel and Allbridge are synchronized.”
“Silvia was very helpful. And very knowledgeable about the products being sold. She took her time with setting everything up for me. I will br back and only asking for Silvia”
“Jessica was awesome. I am not phone savvy and she was so patient with me. Answered all my questions and yes I am that guy. Great experience and will send my friends to see her. Great job! Tom”
“My daughter's phone sustained back-panel damage and required replacement. As the account holder and primary manager, my presence was necessary. The representative, Jonathan, was both attentive and courteous. I must say, customer service experiences at Verizon can be unpredictable; therefore, I am grateful for this positive interaction.”
“Alicia is a gem. I came in with an emergency at the last minute and she knew exactly what I needed and how to help. Service like this is why I'm NEVER returning to Tmobile.”
“I had a great experience at the Spectrum store today. I was greeted when I walked in, and the staff clearly communicated that the additional people present were trainees and not just extra employees standing around. I appreciated the transparency and the smooth communication. Arteriah was especially wonderful to work with. She had such a positive attitude, was incredibly helpful, and made the whole visit easy and pleasant. Excellent customer service all around.”
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“Thank you Katie for all if your help! You were AMAZING!!! I was going crazy without a phone and you made the process for me so easy! I will be back in a couple of months for my upgrade. Again thank you so much I really appreciate it.”