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“Ms Octavia, was Amazing she helped my wife port over her phone get a new lines an phones we had an amazing experience if your looking to get new service or phone please go to 6 forks an ask for Ms Octavia ! She is truly amazing”
“Nick and the rest of the staff were super helpful while I was there to upgrade my phone. They found me a better and cheaper plan for my large family plan. I was there for a long time trying to fix a technical issue regarding the manager of our family plan account and they were very patient helped me get it all sorted out and working properly, even though I am not very tech saavy. I would not have been able to fix our issue without their help. Excellent customer service. So glad I chose to go to this store!”
“This T-Mobile store's customer service is unmatched! I have accompanied several family members to get new phones connected, as well as their data switched over. This store's employees are knowledgeable, super kind, and great at explaining tech to those of us who aren't as tech-savvy. Special shout out to Jazzy, Dar-Rell, and Brian who took especially good care of my mom and I. Highly recommend this store!”
“Eleanor helped walk us through the sign up and she was incredibly kind, helpful, and informative! She explained everything we needed to know and answered all of our questions.”
“We have had a small business in the triangle for nearly a decade. Prior to switching to celito, we suffered from internet and phone disruption regularly. Ever since we made the switch to celito, we have been pleased with the attention to detail, the small business approach with resources that frankly are ten times better than big business. The professionalism is excellent and their service is literally the best in the business. We are going on year two without disruption in service. We are so thankful that high quality service providers like celito are here to support Raleigh Local Businesses, like our own. Shop local in Raleigh - and that includes celito! We highly recommend.”
“We had an outstanding experience with Dallas at T-Mobile! He was incredibly patient, professional, and knowledgeable from start to finish. What began as a routine visit became a bit more complicated during the data transfer process, but Dallas remained calm, reassuring, and determined to get everything working correctly.
What really stood out was the teamwork. As the data transfer became more challenging, other team members stepped in to assist, and it was clear they worked exceptionally well together. Everyone collaborated seamlessly, shared ideas, and stayed focused on making sure everything was transferred successfully.
Dallas never made us feel rushed, kept us informed throughout the process, and maintained such a positive attitude the entire time. The level of customer service and teamwork we experienced was truly exceptional. We left feeling well taken care of and incredibly grateful for Dallas and the entire team. Highly recommend this T-Mobile location!”
“Came to my house on move in day to install an antenna and connect it to the existing cable box on the house. Showed up on time, did excellent work and answered all questions from a position of knowledge and experience. Would highly recommend to anyone looking for service.”
“Fantastic experience at this store all thanks to Kaysyn! Brought my mom to the store to upgrade her very old phone and out of date plan. He patiently walked us through all the options then step by step got her new plan and new phone set up. Kind, thoughtful and took all the stress out of the process. Thank you K!”
“With minimal information, the support individual understood my service request as well as the importance of getting it resolved quickly. We exchanged emails, where I provided him with the network specifics. Upon receipt of my message, he performed a compare, and proceeded to update his network information about our property. He then sent me a copy, and I was then able to update my records. This completed activity ensures my hotel and Allbridge are synchronized.”
“Silvia was very helpful. And very knowledgeable about the products being sold. She took her time with setting everything up for me. I will br back and only asking for Silvia”
“I was just stopping in to view a phone for an upgrade. (Usually you're in these stores forever) Indago said I'll have you outta here with a new phone in 20 minutes. Well, she had me outta there in 10 minutes. Best experience ever.”
“Alicia is a gem. I came in with an emergency at the last minute and she knew exactly what I needed and how to help. Service like this is why I'm NEVER returning to Tmobile.”
“I had a great experience at the Spectrum store today. I was greeted when I walked in, and the staff clearly communicated that the additional people present were trainees and not just extra employees standing around. I appreciated the transparency and the smooth communication. Arteriah was especially wonderful to work with. She had such a positive attitude, was incredibly helpful, and made the whole visit easy and pleasant. Excellent customer service all around.”
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“Thank you Katie for all if your help! You were AMAZING!!! I was going crazy without a phone and you made the process for me so easy! I will be back in a couple of months for my upgrade. Again thank you so much I really appreciate it.”