Sheetz of Durham is a 24/7 convenience store offering a variety of food, drinks, snacks, and tobacco products. Customers can enjoy award-winning Made•To••Order® food and hand-made Sheetz Bros. Coffeez® drinks while fueling their cars. The store provides quick service, with orders often prepared fast and correctly, especially at the MTO station where customer service is exceptional. The staff is friendly, helpful, and attentive, with some employees going above and beyond to ensure a pleasant experience, such as offering assistance with app offers or providing a friendly smile. While the store is convenient for quick stops, it is also a busy location with many panhandlers and homeless individuals, which some customers find challenging. One visitor appreciated the kindness of a manager who took the time to help and brighten their day during a rush hour visit. The store offers special deals like free coffee on Fridays via the app, adding to the positive experience. However, there are occasional issues, such as overcooked food or specific product limitations like habanero sauce for a small fee. Overall, Sheetz of Durham is known for its friendly staff, quick service, and wide selection, making it a convenient choice for travelers and locals alike.
Black older woman that works in the morning with the long salt and pepper hair is super ignorant. She needs to go to etiquette class
January 2024
At the fountain drinks: the floor was nasty and wet, the counters were covered with spilled drinks, ice was piled under the dispenser, most of the cups were out, and few cup lids available. The floors throughout were sticky and dirty.
January 2024
It's a 24-hour gas station, not designed for long-term shopping. One major detractor from this location is the number of panhandlers and homeless. Going in the store for even a quick snack means dealing with requests for money.