United States Postal Service
USPS,
Post OfficesHours:
3710 Shannon Rd, Durham NC 27707 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have largely positive experiences at the local Post Office on Shannon Rd, with employees described as helpful, kind, and patient. The facility is well-maintained, and the self-service kiosks are convenient for quick package shipping. While the location can get crowded at times, most customers report no major issues. One employee, in particular, is praised for his thorough explanations and kind assistance, even to elderly customers. However, one reviewer had a concerning experience involving potential safety hazards, though this seems to be an isolated incident.
Most Recent Reviews
June 2026
Good post office. One of the only ones in the area that’s open on Saturday and open until 1:30 PM too! Well-organized and easy to find what you need supply-wise. If there’s a line, it usually moves quickly. All my interactions with the postal workers there have been friendly, polite and helpful.
January 2026
I’m surprised that this location has so many negative reviews: both staff members I interacted with today were friendly and helpful, and I witnessed them behave as such to other customers as well. Good USPS location!
December 2025
Went on the day before Xmas. The woman at the counter was very nice and helpful. I haven't ever had a bad experience at this post office.
More Comments(153)
Nearest USPS Stores
- Durham, North Carolina
