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“I love the people..... They always thank me by name and feel more like family then just a Bank. Heather and David are amazing they listen to me when I have a bad and are just there for me to talk to.. Everyone there are great people are now part of my family love you guys ..”
“Melissa the branch manager and AJ were absolutely amazing. They were very helpful and friendly. Customer service was amazing and I would recommend them to anyone!”
9AM - 5PM
680 S Van Buren Rd, Eden
Banks
“Staff was knowledgeable, professional, and totally service centered. BJ, bank officer, was awesome and super proficient! I was completely satisfied with my experience.”
“I’m not even a member of PACU but I got great customer service from Stephanie (Ruby) Rubio in the Eden office. My former bank was taken over by another company and I couldn’t deposit or withdraw money from my account. Even though Ms Rubio wasn’t able to fix the problem (not her fault) she gave me several options to try, and was very honest about the specifics of the situation. Great customer service. Thank you, Ms Rubio.”
9AM - 5PM
630 Fagg Dr, Eden
Banks
“We have always had a positive experience at this branch of Carter Bank being customers since Patrick Henry Bank opened in NC. In the past few years in particular, one teller has stood out as above and beyond. Jośe Membreńo is always friendly, professional, accurate and prompt. He very quickly became a “go to” person for help is resolving any issues at the bank. Hopefully management will recognize the positive attitude and work ethic Jośe brings to this branch and keep him front and center representing Carter Bank.”
“I've been with First National Bank since they bought out Newbridge and they have been great. Their fraud division has caught issues as soon as anything happened on my debit card. They allowed me to open an account when I needed it the most. Every time I have drove up thru the window everything was smooth. Likewise when I had to go inside. Their app is wonderful. No long waits with either. 5 stars in my opinion.”
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Banks
“I love love their customer service as well as they understand exactly what we need. They address any and all of our concerns we should have. They inform us of things that we may not have known about.”