“We went in to Badcock in Eden on 11/4/22 in order to buy a reclining loveseat. William was kind and pleasant. We paid the full price and decided to pick up the item the following Wednesday as not to pay a delivery fee. On the day of pickup we arrived and they helped us load the item on our truck and we dashed home. When we unloaded at home and opened the box we realized that it was the wrong piece of furniture! Instead of a loveseat it was a full sized couch. I immediately called the store and Willie told me they would take care of it but the manager wasn't back until Tuesday. (This was a Friday) It's now the following Wednesday and our correct piece is at the store. We are unable to pick it up or bring the old one back as we had to borrow a truck to get the original item. They informed me when I called today that they have scheduled to pick up the original item and drop off the loveseat this Friday. I honestly was worried they would try to hassle me or charge for delivery of the correct piece of furniture, but they did NOT. Just smiling faces apologizing for the inconvenience. People make mistakes but it's how you handle them that matters. They handled it well and that is why I give 5 stars to Willie and the staff at the Eden Badcock.”
“love this place ! very affordable payments and they have always been so nice and always work with you the best they can ! love going here and 100% recommend to anybody in need of furniture and/or appliances”
“The staff was phenomenal!!!!! Everybody was so nice during my my purchase we laughed and talked…it was different than anywhere I have been I jus brought a home and came in to buy some things for my new home. I loved my new vanity set. I’m satisfied 100 percent”
“Matt and Chad were professional, efficient, kind, knowledgeable, and efficient. They even double checked if the washer and dryer set I wanted could handle my king sized comforters to ensure I was getting exactly what I needed. Highly recommend this easily accessible, visually appealing location.”
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
Furniture Stores
“It took me way to long to write this review, but my experience at Eden mattress was stellar! The owner stayed open late for us, and while we looked for a mattress let our 1 year sleep on one of the beds. It’s been 2 months since we bought our bed, box spring & frame & it’s amazing. Great quality, beautiful frame, & wonderful service. Thank you so much for all you did for us!! Really made us feel welcome here in Eden!”