So many issues since banking with them. From undeliverable debit cards to now not being able to get into or register my online banking. Phone customer service was unhelpful and not able to provide my username. They informed me my info was updated but still not able to get into the account. Huge waste of time spent dealing... read full comment
January 2022
Bank was supposed to be until 6:00, we got there before 4:00 and it was closed. Every other business around was open. Now I have no cash and no way to get my medication until Monday. Very irresponsible, no way to treat customers especially on Friday which is payday for a lot of people.
October 2019
The branch folks are great, but BB&T decided they would get into politics with the left and promote the impeachment narrative via a financial newsletter.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.