Verizon in Elizabeth City, NC, operated by Victra, is known for its friendly and helpful staff dedicated to providing a positive customer experience. Customers frequently praise the knowledgeable store consultants for their professionalism and ability to handle multiple tasks efficiently. Brandon, a staff member, is recognized for his speed, detailed assistance, and ability to manage various electronics while engaging in informative conversations about phones, upgrades, and billing. Rayna receives high marks for her excellent customer service, professionalism, and kindness, making store visits pleasant and smooth, even when multiple visits are necessary. She is appreciated for her expertise and non-pushy approach, which helps create a comfortable environment for customers. Ms. Jenn is also noted for her patience, detailed support, and professionalism when assisting with new phone purchases. Overall, the store aims to connect technology to life in a trustworthy, fun, and profitable way, with staff committed to ensuring customers feel supported and satisfied during their visits.
Great morning attitudes. Quick service. The teamwork was unreal. In and out in less than 15 minutes.
July 2025
Very excellent customer service given today !!!! Very pleased with Rayna
May 2025
Rayna provided excellent customer service. Extremely knowledgeable of the products we purchased and completed all of the setup and transfers perfectly.
